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About the Role
The ideal candidate will be responsible for elevating client experiences and nurturing client relationships, acting as a true leader and ambassador of the Maison.
Responsibilities
- Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives
- Represent Van Cleef & Arpels as an ambassador networking within the community
- Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling
- Liaise with corporate on stock-level, CRM initiatives, and Operations
- Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales
- Show perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales
Requirements
- Prior supervisory experience is required
- Ability to motivate the team and quickly solve sales-related issues is required
- Ability to provide solutions to clients’ needs
- Strong selling/closing skills
- Strong computer skills - Excel and Work proficiency
- Ability to travel is a must
- Applicants must have valid work authorization for employment in the USA
Skills
- Excellent communications skills
- Problem-solving skills
- Strong interpersonal skills
- Foreign language ability applicable to the market is preferred
Location
- USA
Work Type
- Full-time
Experience Level
- 4 years in a luxury retail environment preferred
- Luxury sales experience preferred
Education Level
- Bachelor’s degree is required
Salary/Compensations
- $110,000 - $120,000 yearly
- Annual bonus eligible
Benefits
- Generous compensation and benefits package
About the Company
- A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
- At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
- At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
- By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
- Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.