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About the Role
This role supports Sales Associates by managing daily boutique operations, assisting with reception duties, and ensuring an exceptional client experience. You will be part of a High Jewelry Maison with a strong heritage, promoting exceptional know-how in an enchanting and creative environment.
Responsibilities
- Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper.
- Participate in set up and breakdowns at opening and closing of the boutique.
- Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance.
- Accurately backfill POS stations and desks.
- Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Responsible for greeting clients and assisting with Reception duties.
- Respect all protocols defined by Management and Corporate regarding the client experience.
- Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter.
Requirements
- Bachelor’s degree or equivalent.
- At least two years of experience in a fast-paced luxury environment preferred.
- Strong organizational skills.
- Adept at multitasking, capable of managing multiple projects simultaneously.
- Proficiency in computer skills.
- Excellent communication and verbal abilities.
- Familiarity with SAP software is a plus.
- Fluency in multiple languages would be beneficial.
- Proactive and adaptable individual.
- Ability to thrive in a dynamic retail environment.
- Ability to provide exceptional customer service and support.
- Must have valid work authorization for employment in the USA.
Skills
- Organizational skills
- Multitasking
- Computer skills
- Communication skills
- Verbal abilities
- SAP software
- Multiple languages
- Proactive
- Adaptable
- Customer service
Location
- USA
Work Type
- Full-time
Experience Level
- 2+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $30-32/hr
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance.
- Disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Employee assistance program.
- Volunteer days off.
About the Company
- A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
- At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
- At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
- By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
- Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.
Equal Opportunity
- At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.