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About the Role
Opportunities have arisen for two Student Engagement Officers to join us, one in The City Law School and one in the School of Policy & Global Engagement. The combined university is committed to supporting students to pursue their career and personal ambitions.
Responsibilities
- Identify and address barriers which prevent students from engaging with learning.
- Provide administrative support for attendance and engagement monitoring, and other related processes.
- Work with students and support services to identify and address concerns relating to students.
- Ensure the reasonable adjustments policy is implemented effectively.
Requirements
- Educated to A-level or equivalent.
- Relevant experience of working in a busy customer-focused environment, ideally in Higher Education or a similar setting.
- Confident using IT systems, including MS Office packages, spreadsheets and databases.
- Experience of student records systems (particularly SITS) is highly desirable.
- Well-developed verbal and written communication skills.
- Proven ability to draft correspondence and reports.
- Knowledge of data protection requirements.
- Experience of handling sensitive information and situations.
- Excellent organisational skills.
- Ability to analyse problems and identify solutions.
- Ability to work with a high degree of accuracy and attention to detail.
Skills
- MS Office packages
- Spreadsheets
- Databases
- Student records systems (SITS)
- Verbal communication
- Written communication
- Drafting correspondence
- Report writing
- Data protection
- Handling sensitive information
- Organisational skills
- Problem analysis
- Solution identification
- Accuracy
- Attention to detail
Location
- London
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- A-level or equivalent
Salary/Compensations
- Sector-leading salary
Benefits
- Sector-leading pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- The combined university brings together the expertise and excellence of City, University of London and St George’s, University of London.
- The combined university is one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
- The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education.
- The School of Policy and Global Affairs was established in 2022 and encompasses our Economics, International Politics and Sociology and Criminology Departments.
- Located in one of the world's greatest financial and political centres, we engage with the key challenges and debates that are shaping policy formation in a rapidly changing world.
- Our highly rated courses in Policy and Global Affairs subject areas equip students with the knowledge and skills to respond to the world’s most pressing policy challenges.
- With strong links to industry and policy organisations, our graduates forge exciting careers in multinational businesses, consultancies, government departments and non-governmental organisations.
Equal Opportunity
- Committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- Operates a guaranteed interview scheme for disabled applicants.