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About the Role
Resolve AI is building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity to work at an AI-native company that’s pushing the limits of how engineers work.
Responsibilities
- Build simulation environments where AI agents can be trained and evaluated on realistic SRE work: debugging, incident response, infra changes, on-call grind.
- Work directly with Research Scientists and domain experts to translate real SRE scenarios into reproducible, graded environments that are actually hard.
- Own the architecture and implementation of large subsystems, from early design through long-term evolution.
- Design, build, and scale the backend services and APIs that generate, run, and score scenarios in high-concurrency environments.
- Bake reliability, scalability, and performance into every layer of the system, especially where it's distributed.
- Close the loop fast by shipping a rough version, watching it run, finding where it breaks, and refining.
- Dig into the weeds on realism to ensure environments reflect how production actually fails.
- Use AI tools aggressively across the stack, from code gen to scenario generation to debugging, to move faster.
Requirements
- Ideally with 1+ years operating at a Staff or equivalent technical leadership level.
- Strong backend engineer with real experience building and deploying scalable, high-performance services in high-concurrency production environments.
- Experience with cloud platforms (especially AWS) and Kubernetes.
- Solid grasp of databases and messaging systems for cloud-native applications.
- Bias for action; you close the loop quickly to get an initial version in front of people, then refine.
- Not afraid to get in the weeds, dig into technical problems, get hands dirty, stare at data, and debug.
- Use AI tools to amplify what you can build and eager to go deeper on LLM-powered systems.
- Prior SRE, on-call, or incident response experience is a bonus.
- Familiarity with observability and other developer-facing tool internals is a bonus.
Skills
- AI tools
- LLM-powered systems
- Cloud platforms
- AWS
- Kubernetes
- Databases
- Messaging systems
- Cloud-native applications
- Observability
- Developer-facing tool internals
Location
- Remote
Work Type
- Full-time
Experience Level
- Staff or equivalent technical leadership level
Benefits
- Competitive Pay Packages
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
About the Company
- Resolve AI is solving the massive tax of engineering velocity caused by software maintenance and production troubleshooting by building a transformative, truly autonomous AI Production Engineer.
- Founders are the core creators of OpenTelemetry and led Splunk Observability, with 2 successful exits to Splunk and VMware.
- Raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.
- A mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
- Help build the next frontier in enterprise software and define its transformative impact.
- Collaborative, high-trust environment where you can own your work.
- Fast-paced environment offering opportunities to accelerate your career alongside industry leaders.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.