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About the Role
Abby Care is seeking an Applied AI Engineer to build AI-powered products and workflow automation. This role involves contributing across the development lifecycle, from understanding workflows to implementing production systems and learning from real-world usage. The ideal candidate is curious, resourceful, and excited by both emerging AI capabilities and rigorous software engineering, aiming to build reliable and useful systems in consequential workflows.
Responsibilities
- Build AI-powered products and automation, developing agents, copilots, and intelligent workflows.
- Develop production systems, including backend services, APIs, data pipelines, integrations, and reusable AI components.
- Create systems that extract, retrieve, and reason over clinical documents, conversations, operational records, and other structured and unstructured data.
- Build representative datasets, measure performance, analyze failures, and improve models, prompts, retrieval, tools, and workflow logic.
- Partner with Product, Design, Clinical, and Operations to understand real workflows and iterate based on production feedback.
- Write maintainable, well-tested code and help build shared capabilities for orchestration, tool use, structured outputs, monitoring, tracing, and evaluation.
Requirements
- 2+ years of professional software engineering, machine learning, or Applied AI experience, or equivalent demonstrated ability.
- Strong programming skills and software engineering fundamentals.
- Experience building applications using language models, machine-learning models, or modern AI APIs.
- Familiarity with backend development, APIs, data processing, testing, and production software systems.
- Ability to structure ambiguous problems, test assumptions, and iterate based on evidence.
- Interest in building evaluations and understanding why AI systems succeed or fail.
- Strong ownership, curiosity, and willingness to engage directly with users and operational workflows.
- Clear written and verbal communication skills.
- Must reside in or be willing to permanently relocate to the San Francisco Bay Area.
Skills
- Python
- Agent architectures
- Retrieval-augmented generation
- Document intelligence
- Multimodal models
- Structured generation
- Model evaluation
- Monitoring
- Prompt optimization
Location
- San Francisco, California
Work Type
- Full-time
- Hybrid
Experience Level
- 2+ years of professional software engineering, machine learning, or Applied AI experience
Salary/Compensations
- Competitive compensation packages that reflect the value you bring.
Benefits
- Comprehensive health coverage (medical, dental, vision, $0 deductible PPO, employer-funded HSA).
- Employer-paid life and disability insurance.
- Generous paid time off.
- 10 paid company holidays.
- Financial savings benefits (HSA contributions, optional FSA and commuter benefits).
- Full coverage of all 401(k) account fees.
- Paid parental leave.
About the Company
- Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America.
- The company combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers.
- Abby Care's platform helps health plans and government partners understand, verify, and improve care in the home, expanding access and reducing reliance on higher-cost settings.
- The company partners with leading health plans, providers, and community organizations and is backed by top VCs.
- Abby Care envisions a future where family-led care is a core part of the healthcare system.
Equal Opportunity
- Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org.