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About the Role

The Food Services Supervisor will oversee food preparation and services for residents and consumers, ensuring alignment with Yee Hong's resident-centered approach, policies, and standards. This role is crucial for delivering safe, nutritious, and enjoyable meals that reflect individual preferences and dietary needs, embodying the organization's Relationship-Centered Care philosophy within the dining experience.

Responsibilities

Support the Food Services Manager in overseeing daily food production and service in accordance with legislation, Ministry standards, and Yee Hong policies.
Lead, coach, and support Food Services staff to ensure effective daily operations and high-quality service.
Monitor residents’ food intake, dietary needs, preferences, and concerns, collaborating with the Dietitian as needed.
Meet with new residents to understand their food preferences and dining needs.
Supervise food preparation and ensure food quality, temperatures, sanitation, and safety standards are consistently maintained.
Maintain clean, safe, and well-functioning kitchen and dining areas.
Support food ordering, inventory management, equipment maintenance, and departmental resources.
Participate in resident care conferences and contribute to quality improvement and risk management initiatives.
Support catering and special food service functions as required.
Stay current with food service best practices and regulatory requirements.

Requirements

Graduate of a recognized 2-year diploma program in food services supervision or management, or a Bachelor's degree in Nutrition, Dietetics or Hotel Management.
Membership of the Canadian Society of Nutrition Management.
Eligible for membership in Ontario Society of Nutrition Management.
Current Food Handler Safety Certificate.
Minimum 1 year experience in quantity food production.
Supervisory experience in food production preferred.
Satisfactory Police Vulnerable Sector Screen.
Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Skills

Ability to communicate in Chinese or Japanese is an asset.

Location

Greater Toronto Area

Work Type

Full-time

Experience Level

Minimum 1 year experience in quantity food production
Supervisory experience in food production preferred

Education Level

2-year diploma program in food services supervision or management
Bachelor's degree in Nutrition, Dietetics or Hotel Management

Salary/Compensations

$28.10 - $33.04

Benefits

Competitive total compensation package
Multi-employer pension plan
Professional development opportunities
Ongoing learning and development
Employee education assistance program
Award winning corporate culture
Safe, inclusive and supportive work environment

About the Company

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults.
With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life.
At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.
Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994.
The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026.
In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services.
Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.
At Yee Hong, our values guide everything we do. We Care, We Collaborate, and We Commit to creating meaningful experiences for residents, clients, families, volunteers, students, and one another.
At Yee Hong, Relationship-Centered Care is at the heart of everything we do. It means seeing the person before the task, honouring each individual’s story and culture, and creating meaningful moments that support physical, emotional, social, spiritual, and cultural well-being.
Together, we are creating an environment where meaningful living is at the center of every interaction - and where every team member has the opportunity to make a difference.
Yee Hong is preparing to welcome residents to the Ng Siu Chan Care Centre, a new, purpose-built home that will provide 224 seniors with high-quality, culturally responsive care in a modern and welcoming environment.
We are creating a place where seniors can feel at home, understood, respected, and cared for.
Opening in early 2027, the Ng Siu Chan Care Centre represents an exciting new chapter for Yee Hong.
The home focuses on serving the Chinese community and providing care that reflects residents’ language, traditions, food, programs, activities, and unique cultural needs.
As we prepare for opening, we are building a dedicated team that will help bring this new home to life.
Joining Yee Hong at this stage means being part of something special - helping establish the systems, culture, and operations that will shape the resident and family experience from day one.
Come be part of the team that will help make the Ng Siu Chan Care Centre a home in every sense of the word.

Equal Opportunity

Yee Hong is committed to providing a safe, inclusive, and accessible workplace.
We comply with the Ontario Employment Standards Act, 2000 and all applicable employment legislation.
We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
Applicants requiring accommodation are encouraged to contact us to discuss their needs.
Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.
Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position.
If contacted for this employment opportunity, please advise if you require any accommodation.