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About the Role

Responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean store environment. Adheres to operational, merchandise, and loss prevention standards. May be cross-trained to support business needs.

Responsibilities

Role models established customer experience practices with internal and external customers.
Supports and embodies a positive store culture through honesty, integrity, and respect.
Accurately rings customer purchases/returns and counts change back to customer.
Maintains and upholds merchandising philosophy and follows established procedures.
Accurately processes and prepares merchandise for the sales floor.
Initiates and participates in store recovery as needed.
Maintains organizational, cleanliness, and recovery standards for the sales floor and entire store.
Provides and accepts ongoing recognition and constructive feedback.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Participates in safety awareness and maintenance of a risk-free environment.
Performs duties as assigned.

Requirements

3+ years’ experience as a retail cashier.
Possesses excellent customer service skills.
Able to work a flexible schedule to support business needs.
Possesses strong organizational skills with attention to detail.
Capable of balancing multiple tasks at one time.
Able to respond appropriately to changes in direction or unexpected situations.
Possesses strong communication skills.
Capable of lifting heavy objects with or without reasonable accommodation.
Works effectively with peers and supervisors to accomplish tasks.
Retail customer experience preferred.
Visual Acuity – Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Skills

Customer service
Organizational skills
Attention to detail
Balancing multiple tasks
Communication skills
Lifting heavy objects
Working effectively with peers and supervisors

Work Type

Flexible schedule

Experience Level

3+ years retail cashier experience

About the Company

We aspire to build teams that reflect and support the fans and artists we serve.
Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.
As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Equal Opportunity

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability.
For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.
Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.
Insomniac will also provide reasonable religious accommodations on case-by-case basis.