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About the Role

This full-time opportunity reports to the Zone Sales Manager and involves partnering with Dealers within an assigned territory to meet Toyota sales targets and increase brand image. The selected candidate will act as the face of the Toyota brand to the Dealer body.

Responsibilities

Provides leadership and consultation to Dealers in developing customer-centric solutions for New Vehicle Sales, Toyota Certified Used Vehicles (TCUV), and Extra Care Protection (ECP) target achievement.
Identifies gaps in Dealer sales and tracking processes, providing advice and support for improvement.
Takes a lead role in the Annual Dealership Review and Objective (ADRO) setting process.
Provides guidance to Dealers concerning monthly vehicle allocation and internal inventory management.
Presents Dealers with sales opportunities within their assigned Dealer Market Area (DMA) through analysis of market share, pump-in/out, sales efficiency, and competitive activity.
Provides valuable insight, best practices, and direction in developing sales/marketing initiatives to capitalize on identified opportunities.
Ensures Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month.
Conducts ongoing Dealer performance and accountability meetings through regular Dealership visits.
Develops recommendations and action plans in collaboration with Dealership management utilizing the Dealer Consultation Process.
Plans and supports the execution of various retail projects and processes as part of the Dealership team.
Supports in the procurement of high-priority units through the monthly supplemental allocation process.
Manages and supports issues related to Dealer Fleet, including assisting with soliciting new business, maintaining fleet relationships, and vehicle order management.
Identifies training opportunities and provides support through Toyota University and in-Dealer training.
Recognizes broader issues and brings them to the attention of the Zone Sales Manager.
Influences and persuades Dealers without direct authority to comply with TCI Corporate objectives.
Prepares detailed Dealer contact reports outlining Dealer performance KPIs and actionable items.
Supports future Business Innovations initiatives by acting as a Change Agent in the Dealership.
Proactively sells supplemental vehicle supply to Dealerships.
Works cross-functionally with the sales team, other departments within the Zone, and TCI Head Office.
Provides timely market data/surveys, industry feedback, and market performance analysis.

Requirements

College diploma and/or university degree in Business or Automotive marketing.
Minimum of 5 years automotive experience.
Experience in a combination of Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing.
Prior field experience or exposure to Dealership sales operations is an asset.
Strong product knowledge is preferred.
Strong leadership, relationship-building, and negotiation abilities.
Self-starter with excellent organizational and time management abilities.
Strong analytical and problem-solving skills.
Ability to be tenacious to continuously develop customer-centric solutions for Dealers.
Ability to thrive in a high-stress, challenging environment.
Ability to handle opposition professionally while maintaining productive relationships.
Excellent oral/written communication and presentation skills.
Bilingual (French) language skills would be an asset.
Demonstrated understanding of PDCA principles.
Proven ability to initiate & improve work processes to increase efficiencies.
General computer skills and knowledge.
Ability to work extended hours and travel.
Must hold a class 5 driver’s license.

Skills

Leadership
Consultation
Sales
Marketing
Analysis
Problem-solving
Negotiation
Organization
Time management
Communication
Presentation

Location

Calgary, AB

Work Type

Hybrid
Full-time

Experience Level

Minimum of 5 years automotive experience

Education Level

College diploma
University degree

Salary/Compensations

$92,700 - $121,700

Benefits

Competitive compensation package including bonus
Extended health care and dental benefits effective immediately
Company pension plan with additional employer contributions
Company Demo Vehicle
Associate vehicle discount program
Reimbursement programs (tuition & fitness)
Paid holiday shutdown and competitive paid time off benefits
Sabbatical leave program

About the Company

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles.
TCI's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax.
Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver.
TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

Equal Opportunity

We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. Please note TCI may use AI-powered tools to assist us with initial screening and assessment. Talent Acquisition Specialists always review all applications and Hiring Managers always make final hiring decisions throughout the selection process.