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About the Role
Merch Traffic is hiring a Shipping and Logistics Manager to track purchase orders, coordinate worldwide shipping, and complete inventory software receipts. This role will lead the logistics strategy, collaborating across departments and partners to create efficient and cost-effective supply chain networks for events, retailers, and customers.
Responsibilities
- Manage and coordinate all shipment activities across all lines of business, domestic and international.
- Work across all departments, 3P distributors, and other parties to ensure product gets to the right place, on time, and at the best possible cost.
- Ensure all shipments are compliant with interstate traffic laws and regulations.
- Respond to shipping complaints, lost items, and damages.
- Work with vendors and warehouses on proper documentation to match receiving logs.
- Receive and transfer product so location and invoicing is correct.
- Monitor production team open purchase orders to ensure timely receiving of goods.
Requirements
- 3 to 5 years of previous shipping and logistics experience.
- Familiarity with freight, UPS, FedEx, and DHL, both domestically and internationally.
- Knowledge of Harmonized System (HS) Codes and completing commercial invoices.
- Experience with SAP, Xero, or similar inventory software.
- Strong mastery of Excel.
- Detail and deadline-oriented, with strong follow through.
- Strong analytical and problem-solving skills.
- Thrives in fast-paced, high-demand environment.
- Excellent written and verbal communication skills required.
- Possess a positive work attitude with the ability to work on many projects at one time.
- Work experience in entertainment and/or music industries a plus.
Skills
- Shipping
- Logistics
- Inventory Management
- Supply Chain Management
- Excel
- SAP
- Xero
- UPS
- FedEx
- DHL
- Harmonized System (HS) Codes
- Commercial Invoices
Location
- New York City, NY
Work Type
- Hybrid
Experience Level
- 3-5 years
Education Level
- Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or similar preferred but not required
Salary/Compensations
- $72,000.00 USD - $90,000.00 USD
Benefits
- Medical, vision, dental and mental health benefits
- Access to a health care concierge
- Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off
- Paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave and baby bonuses
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match
About the Company
- Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
- Merch Traffic is a leading music merchandising company within the Live Nation family, partnering with top-tier artists to create iconic merchandise offerings across our major lines of business, from touring to retail to online sales.
Equal Opportunity
- Live Nation Entertainment is committed to building diverse teams that reflect and support the fans and artists we serve, promoting environments where everyone can be themselves, contribute fully, and thrive.
- Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
- The company will consider qualified applicants with criminal histories in a manner consistent with applicable laws.
- Live Nation will make reasonable accommodations for qualified individuals with disabilities, including during the interactive process, and will provide reasonable religious accommodations on a case-by-case basis.