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About the Role
This role is ideal for an individual with a strong understanding of global mobility, including compliance risks associated with international remote working arrangements. You will work directly with multinational clients to help them identify, manage, and mitigate compliance risks arising from remote work. The role combines technical expertise, client relationship management, project delivery, and team development responsibilities.
Responsibilities
- Manage a portfolio of international remote work compliance engagements.
- Deliver practical advice relating to international remote work compliance obligations.
- Account management for clients using risk assessment and tracking technology tools.
- Identify and drive new business development opportunities in international remote work.
- Act as the primary liaison with global network offices to gather country-specific updates on tax, payroll, and social security legislation in relation to international business travelers & international remote workers.
- Manage update cycles and ensure timely communication of required changes.
- Track progress of submissions from country contacts and escalate delays where necessary.
- Review technical content for accuracy, consistency, and completeness.
- Validate country submissions against legislative sources, internal standards, and established tax rules.
- Identify discrepancies, gaps, or ambiguous content and work with country contributors to resolve them.
- Monitor legislative and regulatory developments in assigned jurisdictions.
- Conduct targeted research to verify content or clarify technical points where needed.
- Maintain version control and audit trails of all changes.
- Support enhancements to content templates, tax rule structures, or metadata as required.
- Perform periodic audits and quality checks on existing database content.
- Recommend improvements to content workflows, review processes, and documentation.
- Support ongoing efforts to streamline the update process and improve accuracy and efficiency.
Requirements
- Detail-oriented and highly organized skills to support the management, maintenance, and enhancement of our global employment tax technical database for international business travel & international remote work covering over 100 countries.
- This role is central to ensuring our platform remains accurate, up to date, and aligned with legislative and regulatory developments across income tax, payroll, and social security.
- You will play a key role in delivering high-quality client services, supporting business development initiatives, coaching junior team members, and contributing to the continued growth of our team.
- Experience in personal tax, payroll, global mobility, or social security for international remote work.
- Preferred prior work with technical databases, content libraries, or compliance systems.
- Strong attention to detail and ability to work systematically.
- Excellent written communication skills.
- Ability to analyze and interpret tax or regulatory information (training can be provided).
- Strong organizational skills, with the ability to manage multiple jurisdictions and deadlines.
- Ability to collaborate effectively with teams in multiple countries and time zones.
- Proactive, self-motivated, and able to take initiative.
- Comfortable working in a structured, process-driven environment.
- Strong problem-solving mindset and willingness to challenge unclear inputs.
- Reliable team player with a customer-service mindset toward internal stakeholders.
Skills
- Global mobility
- International remote working arrangements
- Client relationship management
- Project delivery
- Team development
- Technical expertise
- Personal tax
- Payroll
- Social security
- Technical databases
- Content libraries
- Compliance systems
- Attention to detail
- Systematic work
- Written communication
- Analysis and interpretation of tax or regulatory information
- Organizational skills
- Collaboration
Location
- London
Work Type
- Hybrid (3 days in the office)
Experience Level
- Manager
Benefits
- A chance to manage an exciting portfolio of international remote work clients.
- Opportunity to work with a global network of technical professionals.
- A structured role with clear processes and measurable impact.
- Training on internal systems, tax content, and international update workflows.
- Exposure to international tax developments across 100+ countries.
- A collaborative environment focused on accuracy, quality, and continuous improvement.
About the Company
- Vialto is a market leader in global mobility services.
- Our purpose is to ‘Connect the world’.
- We are unique and the only stand-alone global mobility business.
- Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner.
- Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
- Working at Vialto is about getting the chance to be part of a global and dynamic team.
- Globally, Vialto has over 6,500 staff worldwide and continues to grow.
- You will work with clients from a range of industries and different geographical locations.
- We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
- Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive.
- We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
Equal Opportunity
- We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.