Director, Technical Program Manager (Resiliency and Reliability Engineering)
Capital One · CA, US
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About the Role
As a Director of Technical Program Management (TPM), you will lead programs that deliver on critical business goals and build large-scale products and platforms. You will also contribute to the expansion of the TPM discipline within the team by leveraging industry knowledge and experience to demonstrate the value of a great TPM.
Responsibilities
- Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
- Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
- Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
- Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
- Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams
Requirements
- Bachelor's degree in a technical field
- At least 7 years of experience managing technical programs
- 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- 3+ years experience building highly scalable products & platforms
- 3+ years of experience with Agile delivery
- 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)
- PMP, Lean, Agile, or Six Sigma certification
- 3+ years of people management experience or influencing organization as an IC
- Experience driving platform standardization across multiple product portfolios or lines of business
- Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
- Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership
Skills
- Distributed computing
- Service oriented architecture (SOA)
- AWS
- Agile delivery
- Communication skills
- Influence skills
Location
- McLean, VA
- New York, NY
- Plano, TX
- Richmond, VA
- San Francisco, CA
Work Type
- Full-time
Experience Level
- Director
- 7+ years of experience managing technical programs
- 3+ years of people management experience
Education Level
- Bachelor's degree in a technical field
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)
Salary/Compensations
- McLean, VA: $230,400 - $263,000
- New York, NY: $251,400 - $286,900
- Plano, TX: $209,500 - $239,100
- Richmond, VA: $209,500 - $239,100
- San Francisco, CA: $251,400 - $286,900
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
About the Company
- Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.