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About the Role
This position serves as the manager for assigned sites, providing leadership to a team in delivering facilities management services in professional office environments. The role ensures service delivery meets SLAs and KPIs at the lowest possible cost within budget, while protecting, maintaining, and improving client site value. It drives continuous improvement, manages third-party contractors, transforms operational practices, and interfaces with clients to ensure service delivery and maintain positive relationships.
Responsibilities
- Develop and execute overall facilities team vision with Senior Facilities Manager.
- Oversee operational aspects of properties to protect, maintain, and improve client site value.
- Conduct routine site inspections to ensure highest quality standards.
- Drive continuous improvement in site performance.
- Manage third-party contractors and vendors engaged in property operations and maintenance.
- Develop and maintain positive relationships with Client Managers and Operations teams.
- Serve as primary client interface for service delivery satisfaction.
- Transform existing operational practices to leverage JLL tools, processes, and best practices.
- Maintain sites using SLAs and KPIs.
- Establish safety-first culture by promoting safe work practices, timely training, and best practices.
- Foster collaborative teamwork environment.
- Develop and maintain operating budgets with Senior Facilities Manager.
- Meet cost savings targets and manage work within budget constraints.
- Engage building occupants on sustainability best practices.
- Foster culture of environmental stewardship and encourage behaviors supporting sustainability commitments.
- Collaborate with sustainability team to monitor key metrics and identify improvement opportunities.
- Drive measurable progress towards organization's sustainability targets.
Requirements
- Minimum 5-8 years Facilities Management experience with demonstrated experience managing facilities teams.
- Experience managing 24/7 operations in fast-paced work environments with superior client relationship management skills.
- Demonstrated organizational and problem-solving skills with ability to plan and manage within budget and time constraints.
- Familiarity with various building systems.
- Ability to multitask while working without direct supervision.
- Experience with CMMS systems and Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.
- Strong written, verbal, and people skills with collaborative management style.
- Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies.
- Ability to manage third-party contractors and vendors while ensuring compliance with audit standards.
- Must be able to provide proof of US Citizenship due to federal government regulations pertaining to secured areas on-site.
- Candidates must be authorized to work in the United States without sponsorship.
Skills
- Facilities Management
- Team Leadership
- Client Relationship Management
- Organizational Skills
- Problem-Solving
- Budget Management
- Time Management
- Building Systems
- Multitasking
- CMMS Systems
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Written Communication
- Verbal Communication
- People Skills
- Collaborative Management
- Safety Procedures
- Preventive Maintenance
- Continuous Improvement
- Vendor Management
- Audit Compliance
- Sustainability Awareness
- Environmental Stewardship
Location
- On-site – San Francisco, CA
Work Type
- Onsite
Experience Level
- 5-8 years Facilities Management experience
Education Level
- Bachelor's degree in related field (preferred)
Salary/Compensations
- 110,000.00 – 134,700.00 USD per year
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
About the Company
- JLL empowers employees to shape a brighter way, combining world-class services, advisory, and technology for clients in the real estate industry.
- The company is committed to hiring and empowering talented individuals to thrive and grow meaningful careers.
- JLL fosters a culture of collaboration, innovation, and optimism.
- The company supports employee wellbeing and champions inclusivity and belonging.
Equal Opportunity
- JLL is an Equal Opportunity Employer committed to diversity and inclusion.
- JLL is committed to working with and providing reasonable accommodations to individuals with disabilities.
- Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
- Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
- Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
- California Residents only: Supplemental Privacy Statement describes rights and disclosures about personal information.
- Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.