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About the Role
The Customer Service Associate is responsible for delivering products to customers using Company vans or pick-up trucks, ensuring accurate and safe deliveries. This role also involves preparing orders, operating warehouse equipment, providing customer service, monitoring inventory, and using color retrieval and paint mixing equipment.
Responsibilities
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
- Assist customers in person and over the phone
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Operate color retrieval and paint mixing machine equipment as needed
- Comply with inventory control procedures and assist with physical inventory process
- Complete Monthly and Quarterly Safety Training
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable
Skills
- Material handling equipment operation
- Customer service
- Retail
- Sales
- Color retrieval equipment operation
- Paint mixing machine operation
Location
- Bohemia, NY
Work Type
- Part-time
- Onsite
Experience Level
- 1 year of work experience using material handling equipment
- 1 year of work experience in customer service, retail, or sales
Education Level
- High School diploma or GED
Benefits
- Rewards
- Benefits
- Flexibility to enhance health and well-being
- Retirement plans
- Health care
- Total well-being support
- Daily commute support
About the Company
- Our purpose is to inspire and improve the world by coloring and protecting what matters.
- Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.
- Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
- Our people are behind the strength of our success, and we invest and support you in: Life, Career, and Connection.
- At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.
Equal Opportunity
- Sherwin-Williams is proud to be an Equal Employment Opportunity employer.
- All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
- As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.