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About the Role
Account Managers serve as trusted, strategic partners to global companies, aligning with customers to meet their supply chain and logistics needs as advisors. This role involves managing existing accounts to build strong, long-term relationships, empowering individuals to grow accounts by introducing new and expanded services, focusing on efficiency, value, and profitability within the customer's supply chain.
Responsibilities
- Develop account relationships with contacts at multiple levels within customer organizations.
- Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services.
- Design solutions and help customers solve supply chain challenges.
- Oversee successful completion of day-to-day commitments.
- Collaborate with account leadership to develop pricing strategies.
- Identify issues and consult with the customer to determine the best course of action and implement solutions.
- Manage customer expectations through the creation and utilization of metrics.
- Collaborate on creating business reviews and contribute to or lead customer meetings.
Requirements
- High School diploma or GED.
- Minimum 2 years of previous sales and/or account management experience.
- Ability to travel up to 25% (domestically and internationally).
Skills
- Negotiation skills
- Collaboration skills
- Influencing skills
- Proficient in Microsoft Office Suite
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
Experience Level
- 2+ years of sales and/or account management experience
Education Level
- High School diploma or GED
- Bachelor's degree
Salary/Compensations
- $24.28 - $54.99
Benefits
- Three medical plans
- Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Career development opportunities
- Networking opportunities
- Team-building opportunities
About the Company
- C.H. Robinson is building an inclusive workplace where all employees feel they belong.
- We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace.
- We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities.
- We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Equal Opportunity
- C.H. Robinson is proud to be an Equal Opportunity Employer.
- EOE\Disabled\Veteran