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About the Role
The Product Operations & Enablement Manager will drive operational excellence across the Global Product organization, partnering closely with Innovation. This role involves designing scalable processes, enhancing visibility across product and innovation portfolios, and equipping teams with frameworks, tools, and communications for effective planning, execution, and decision-making.
Responsibilities
- Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams.
- Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts.
- Define and report operational and enterprise metrics that show product team effectiveness and efficiency.
- Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution.
- Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities.
- Create executive-ready communications that translate product and innovation work into clear business updates.
- Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes.
- Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation.
Requirements
- 5+ years in product operations, product management, business operations, or a related field.
- Experience designing and implementing scalable processes that improve team efficiency.
- Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data.
- Excellent written and verbal communication skills, including stakeholder-ready narratives.
- Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar.
- Ability to work cross-functionally and influence outcomes without direct authority.
- Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work.
- Experience with AI-assisted workflows, rapid experimentation, or design thinking.
Location
- Home based-New York
- New York City
- Rochester, NY
- U.S. National
Work Type
- Working flexible hours
Experience Level
- 5+ years
Salary/Compensations
- Home based-New York $115,400 - $192,200
- If performed in New York City, the base pay range is $125,900 - $209,700
- If performed in Rochester, NY, the base pay range is $104,900 - $174,700
- U.S. National Base Pay Range: $104,900 - $174,700
Benefits
- Numerous well-being initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health.
- We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience.
- A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
- Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
- At Elsevier, your work contributes to the world's grand challenges and a more sustainable future.
- We harness innovative technologies to support science and healthcare to partner for a better world.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
- Please read our Candidate Privacy Policy.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- USA Job Seekers: EEO Know Your Rights.