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About the Role
Accenture is seeking a ServiceNow Implementation Specialist to help organizations maximize their ServiceNow investment by delivering innovative, scalable, and high-quality platform solutions. You will work collaboratively with clients and cross-functional teams to assess business requirements, perform gap analyses, design and configure solutions, develop custom applications and integrations, and support the successful implementation and continuous improvement of digital workflows.
Responsibilities
- Deliver ServiceNow solutions and services in a client consulting environment.
- Provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC.
- Utilize ServiceNow methodologies, collateral, and accelerators.
- Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow environment.
- Design, build, test, and implement ServiceNow solutions.
- Install and configure ServiceNow infrastructure environment.
- Assist with demonstrations of ServiceNow platform capabilities.
- Participate in project team collaboration sessions with Project Manager, Solution Architects, and Process Consultants.
- Provide support for existing ServiceNow solutions and recommend opportunities for enhancements.
Requirements
- A bachelor's degree in a related field or completion of a college program.
- Minimum 4 Years' experience with designing, developing, testing, and implementing ServiceNow solutions.
- Minimum 4 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development.
- 2 or more years of experience with custom application development on the ServiceNow platform.
- Advanced experience in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC.
- Proficiency in ServiceNow portal development.
- Current Certifications - ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist designation.
- Advanced Skills with ServiceNow Development APIs and LDAP Integration.
- Bilingual - English and French required for the role.
- Eligible for reliability clearance.
Skills
- ServiceNow
- JavaScript
- AngularJS
- HTML/CSS
- ITSM
- ITOM
- FSM
- SPM
- CSM
- HR
- Security
- Asset Management (HAM/SAM)
- Platform/Integration
- Portal/UI
- GRC
- ServiceNow portal development
- ServiceNow Development APIs
- LDAP Integration
Location
- British Columbia
- Ontario
- New Brunswick
Work Type
- Full-time
Experience Level
- Minimum 4 Years' experience with designing, developing, testing and implementing ServiceNow solutions
- Minimum 4 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development
- 2 or more years of experience with custom application development on the ServiceNow platform
Education Level
- Bachelor's degree in a related field or completion of a college program
Salary/Compensations
- $69,450 to $119,450
Benefits
- Information on benefits is here
About the Company
- A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others.
- Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
- We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
- Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
- Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
- We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com
Equal Opportunity
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
- Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.