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About the Role
As a Marsh Human Resources Manager, you will coach, support, and advise People Managers to enhance people management throughout the colleague lifecycle. This role also involves project work to support business success, offering an opportunity to collaborate with People Managers, Business leaders, HR Centers of Excellence (CoE), and the People Function team across the US and Canada.
Responsibilities
- Support HR Managers across the US and Canada in supporting their client teams.
- Provide cover for HR Managers across the US and Canada, potentially managing a dedicated client portfolio.
- Coordinate and deliver HR programs, contributing to process improvements.
- Guide People Managers on performance management, colleague development, employee relations, succession planning, absence/leave management, change management, organizational effectiveness, compensation, benefits, and total rewards, including the year-end process.
- Support employee relations matters, including investigations, performance improvement processes, disciplinary actions, grievances, and appeals, engaging with the Employee Relations CoE for complex issues.
- Build strong relationships with functional teams (Tax, Finance, Total Rewards, Talent Acquisition) to align people and business strategies.
- Ensure compliance with regulatory and statutory obligations, including reporting requirements.
- Consult with People Partners and Centers of Excellence to identify best practices, improve delivery methods, and guide local implementation considering country-specific nuances.
Requirements
- 4+ years of relevant HR experience with suitable qualifications.
- Experience supporting colleagues and leaders in both the US and Canada.
- Ability to work independently with a high degree of initiative, discretion, and tact.
- Experience supporting managers with employee relations case management, including investigations.
- Demonstrated ability to effectively coach managers through all aspects of the employee lifecycle, including complex situations.
- Experience successfully supporting project/initiative implementation across a population of managers, recognizing broader business objectives.
- Thorough understanding of US and Canadian laws and regulations.
- Excellent interpersonal skills to connect with colleagues in the business and wider HR community.
- Advanced technical skills in MS Office Suite and enthusiasm for learning new skills.
Skills
- HR Management
- Employee Relations
- Performance Management
- Colleague Development
- Succession Planning
- Change Management
- Organizational Effectiveness
- Compensation and Benefits
- Total Rewards
- Investigations
- Project Implementation
- MS Office Suite
Location
- Toronto
Work Type
- Hybrid
- Full-time
- Fixed-term (18-month contract)
Experience Level
- 4+ years relevant HR experience
Education Level
- Suitable qualifications
Salary/Compensations
- $76,700 to $114,900
Benefits
- Professional development opportunities
- Health and welfare benefits
- Tuition assistance
- Retirement programs
- Employee assistance programs
About the Company
- Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations.
- If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.