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About the Role
Dimerco is seeking responsible, self-motivated individuals to build a career in global shipping and logistics. We offer a learning environment and a pathway to career success, aiming to equip talented people with the skills to achieve their career dreams.
Responsibilities
- Manage ocean import operations, including data entry, customer service, rating, routing, and customs documentation preparation.
- Arrange and follow up on shipment coordination and daily communication with customers and overseas offices.
- Track processed orders and issue invoices for services rendered.
- Monitor shipments to ensure timely deliveries.
- Maintain compliance with all transportation and security regulations, including customer policies and external government regulations.
- Communicate effectively with internal departments, regional branches, offices, and external contacts.
- Undertake other assignments as directed by management.
Requirements
- Minimum 1 year of experience in Freight Forwarding/Logistics with a focus on Ocean operations.
- Detail-oriented, self-motivated, with exceptional problem-solving skills.
- Proficient in Microsoft Word and Excel.
- Fluent in English, both written and spoken.
- Exceptional listening, verbal, and written communication skills.
- Exceptional customer service skills, both verbal and written.
- Good organizational skills and the ability to learn and retain information to build core industry-related skills.
Skills
- Freight Forwarding
- Logistics
- Ocean Operations
- Data Entry
- Customer Service
- Rating
- Routing
- Customs Documentation
- Shipment Coordination
- Communication
- Order Tracking
- Invoicing
- Compliance
- Microsoft Word
- Microsoft Excel
- Organizational Skills
- Problem-Solving
Location
- Rosedale, New York
Work Type
- Full-time
- 40 Hours/Week
Experience Level
- 1 year of experience
Benefits
- Training and career support
- Global exposure
- Opportunities to travel abroad
- Effective communication through a flat structure
- Cross-functional collaboration
- Innovation-driven culture
- Career mobility
- Opportunities for global assignments
About the Company
- Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics services to enhance global supply chain effectiveness and efficiency.
- Dimerco's global logistics projects primarily connect Asia's logistics and manufacturing hubs with North America and Europe.
- Founded in Taiwan in 1971 as an air freight forwarder, Dimerco now operates over 150 offices, 80 contract logistics operations, and partners with over 200 agents across China, India, Asia Pacific, North America, and Europe.
Equal Opportunity
- Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
- Applicants selected for further consideration will be contacted directly by the appropriate human resources contact person.