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About the Role
Resolve AI is building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity to work at an AI-native company that’s pushing the limits of how engineers work.
Responsibilities
- Use modern tools, including leading sales prospecting products, AI, and creativity, to identify high-propensity leads.
- Engage leads with timely, relevant messaging across channels, including email, calls, social media, and events, to schedule meetings with engineering personas that generate pipeline.
- Rapidly engage and qualify inbound leads to provide immediate value to the prospect while determining their potential fit for Resolve’s offerings.
- Work hand-in-hand with colleagues in GTM to deliver delightful prospect experiences, primarily by sharing feedback to create a cohesive prospect engagement strategy that prospects genuinely value.
- Serve as the ear to the ground for the GTM organization, staying up to date on product knowledge, industry trends, and the competitive landscape, quickly becoming a knowledgeable expert in our customers and our space.
- Record activity and learnings in a system of record (CRM), enabling the Resolve GTM organization to quickly learn what’s working, what’s not, and how to execute at the highest level.
Requirements
- 0.5 to 1+ years of experience in a pipeline-generation role, ideally within a tech startup or other fast-paced, high-growth environment.
- Demonstrated ability to source and qualify leads, ideally with your own playbook.
- Top performer who knows what it takes to get there and tracks input to predict output.
- Confidence to figure things out and the urgency to move quickly.
- Thrive in fast-paced, sometimes ambiguous environments, capable of handling change and uncertainty with confidence.
- Challenge the status quo when things aren’t working and be open to new ideas that deliver better results.
- Fluent in the language of prospects, both in written and spoken form.
- Must like technology and be proficient with tools.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools like Apollo is expected.
Skills
- Sales prospecting
- AI
- Email communication
- Calls
- Social media engagement
- Event engagement
- Lead qualification
- Prospect engagement strategy
- Product knowledge
- Industry trend analysis
- Competitive landscape analysis
- CRM systems (Salesforce, HubSpot)
- Sales engagement tools (Apollo)
Experience Level
- 0.5 to 1+ years
Benefits
- Competitive Pay Packages
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
About the Company
- Resolve AI is solving the massive tax of software maintenance and production troubleshooting by building a transformative, truly autonomous AI Production Engineer.
- Founders are core creators of OpenTelemetry and led Splunk Observability, with successful exits to Splunk and VMware.
- Raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.
- A mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
- Building the next frontier in enterprise software and defining its transformative impact.
- Collaborative, high-trust environment.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.