Sr. Clinical Specialist, Superficial Venous Interventions (SVI) - Sacramento, CA/San Francisco, CA
Medtronic · CA, US
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About the Role
Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.
Responsibilities
- Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to physicians, nurses, and technicians.
- Support sales representatives with customer product training and coverage for critical cases.
- Provide product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal.
- Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, and supporting supplies.
- Provide case support as needed to drive business.
- Train and educate customers on products and associated procedures.
- Work with physicians and lab/office staff in case selection.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations.
- Support territory sales strategy through partnership with sales, in-servicing, market development, inventory support, PO collection, and technical case support.
- Demonstrate flexibility in supporting technical case coverage.
- Provide education and support to CVG sales and clinical counterparts on peripheral products.
- Partner within the team and CVG to share and leverage best practices.
- Participate in company-sponsored training/educational offerings.
- Build and maintain technical knowledge and skill set.
- Provide feedback to Research and Development staff regarding product performance and improvements.
- Work closely with Sales team to develop site-specific sales strategies for Venous Vascular products in the United States.
- Assist in the development of new tools and tactics to increase sales strategy effectiveness.
- Call points will include the hospital, surgery center, and physician office.
- Keep manager informed of changes in work schedule and/or workload.
- Adhere to financial, regulatory, and quality compliance standards and requirements.
Requirements
- High school degree and 8+ years of experience OR Associate’s degree and 6+ years of experience OR Bachelor’s degree and 4+ years of experience.
- Ultrasound and/or Venous experience is a plus.
- Experience as a Registered Vascular Technician (RVT) is a plus.
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
- Excellent customer service skills.
- Excellent interpersonal, written, and verbal communication skills.
- Computer PC literate.
- Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
- Strong project management skills and experience coordinating programs.
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
- Strong work ethic in accomplishing objectives of the position.
- Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory.
- Ability to travel domestically over 50% by automobile, plane, or other forms of transportation.
- Ability to lift/carry 20 pounds.
- Ability to sit/stand/walk 6-8 hours a day.
- Ability to operate a moving vehicle.
- Must be able to wear all required personal protective equipment (PPE).
- Ability to work in hospitals, surgical centers, and physician offices.
- Ability to travel by car or plane (minimum 80% of the time).
- Ability to conduct company business outside of typical Monday through Friday, 8:00 am to 5:00 pm work schedule.
- Must have a valid driver’s license and active vehicle insurance policy.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- U.S. work authorization is required for roles below Principal level.
Skills
- Technical support
- Product training
- Case coverage
- Customer education
- Sales strategy
- Market development
- Inventory support
- PO collection
- Technical case support
- Relationship building
- Project management
- Communication
- Customer service
- Computer proficiency
- Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Location
- United States
Work Type
- Full-time
- Hybrid
- Onsite
Experience Level
- Entry Level
- Mid Level
- Senior Level
Education Level
- High School Diploma
- Associate's Degree
- Bachelor's Degree
Salary/Compensations
- USD 110,000-120,000
- Eligible for Sales Incentive Plan (SIP)
Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance/Reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (for Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time (as required by state law for temporary employees)
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Equal Opportunity
- Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.