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About the Role
Oversee the day-to-day operations and administration duties of the property’s food and beverage operations and directly support the Director of Food & Beverage.
Responsibilities
- Coordinate projects and activities for the Banquets, Culinary, and Restaurants teams.
- Maintain clear and effective communication across all departments to support collaboration and efficiency.
- Respond promptly and professionally to inquiries from guests and team members.
- Provide administrative support such as writing correspondence, managing purchase requests, data entry, and filing to support department operations.
- Support department leaders in new hire onboarding, payroll management, and time-off requests.
Requirements
- Highly organized, self-directed professional.
- Ability to effectively manage multiple priorities in a fast-paced luxury hospitality environment.
- Proactive, resourceful communicator who confidently collaborates with managers and senior leaders.
- Exceptional attention to detail with menus, pricing, contracts, and guest-facing materials.
- Proficient in Microsoft Office (Outlook, Teams, Excel).
- Comfortable balancing administrative, creative, operational, and project management responsibilities.
- Polished, adaptable, discreet, and proactive in anticipating departmental needs.
- Prior hotel or restaurant experience is strongly preferred.
- Solid understanding of hospitality operations will be essential to success.
Skills
- Microsoft Office (Outlook, Teams, Excel)
- Canva (preferred)
- InDesign (preferred)
Location
- New York
Work Type
- Full-time
Experience Level
- Prior hotel or restaurant experience strongly preferred
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving concierge services.
- Crisis concierge services for practical support and emotional care during times of loss.
- Free counseling and support through the Employee Assistance Program (EAP).
- Generous paid time off (PTO).
- Variety of health plans including checkups, dental cleanings, and glasses.
- Retirement plans.
About the Company
- The Waldorf Astoria New York has undergone a transformative restoration and is now open, reigniting its magnetic allure.
- The Waldorf Astoria New York seeks to unveil a new era of luxury embodying the spirit of New York City.
- With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests with an exceptional environment and personalized attention of True Waldorf Service.
- It creates unforgettable experiences for discerning travelers with 375 rooms, 375 residences, 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnerships.
- In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
- At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
- Hilton is a global leader in hospitality, welcoming more than 3 billion guests worldwide.
- Hilton's founding vision is to fill the earth with the light and warmth of hospitality.
- Hilton's award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton offers a suite of world-class brands and is committed to providing the best stay for every guest, setting new standards for the future of travel.
- Hilton supports Team Members' journeys, whether starting a career or exploring something new.
- Hilton invests in Team Members' wellbeing, supporting them through all of life’s moments with exceptional care, unmatched perks, and benefits.
Equal Opportunity
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.