Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sales Consultant role.

Rezi rewrites your resume against La-Z-Boy's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sales Consultant posting at La-Z-Boy — free, in seconds.

About the Role

La-Z-Boy is redefining furniture with a modern, elevated, and stylish approach. This role offers a chance to leverage natural charm, design eye, and competitive drive into significant income by guiding high-end clients through a premium sales experience, creating inspired spaces, and curating luxury looks with unlimited commission potential.

Responsibilities

Guide high-end clients through a premium sales experience.
Create inspired spaces with world-class furniture and décor.
Curate luxury looks while earning commissions with no ceiling.
Contribute to store sales goals by selling furniture, accessories, and services.
Promote the Design program and assist the Designer to achieve established Design program sales goals.
Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after-sale service, and continuing contact with all previous and potential customers.
Maximize store promotions, marketing initiatives, and grassroots programs.
Maintain strong knowledge of the features and benefits of existing and new product lines.
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables, and accessory recommendations, as well as the benefits of a professional installation service.
Execute and champion the Design process following the established company guidelines.
Support design-related functions in the store.
Provide the highest level of customer service to all current and future customers.
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process.
Effectively use Podium to ensure customer satisfaction and future follow-up.
Make sound business decisions to deliver customer satisfaction and promote a team environment.
Provide support by being responsive to incoming phone calls and emails.
Assist in handling customer issues and/or complaints, providing appropriate solutions and alternatives to achieve a satisfied experience.
Maintain a positive working relationship with all store employees.
Assist to train, coach, and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals.
Help promote and champion a culture of sales and service.
Assist with maintenance of the overall visual appearance of the store, including maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness.
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
Accurately complete daily On-Point system logs.
Show a sense of urgency, enthusiasm, and excitement with the store team and customers.
Maintain adequate knowledge of company standards, product knowledge, and internal processes and systems.
Consistently schedule deliveries with customers.
Responsible for opening and closing of the store.

Requirements

High School Diploma or equivalent.
Previous selling experience and ability to close a sale strongly preferred.
Excellent communication, customer service skills, and organizational skills.
Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
Demonstrated persuasion and negotiation skills.
Ability to effectively manage time and conflicting priorities.
Ability to effectively and productively work with others as a team.
Ability to work the schedule and hours dictated by business needs.
Ability to work evenings, weekends, and holidays as required.
Initiative to meet assigned goals, missions, and objectives and motivated to achieve more.
Strong attention to detail.
Proficient in the use of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Bachelor’s degree in Business or a related field (preferred).
Ability to lift and/or carry up to 50 pounds.
Ability to stand for long periods of time.
Nearly continuous use of repetitive hand motions, hearing, and listening.
Often required to sit, walk, bend, and stoop.
Subject to inside environmental conditions.
Ability to pass background and drug screen.
Candidates must be able to meet the qualifications noted in the company’s Driver Management Program if the role requires travel/driving.

Skills

Luxury sales
Interior trends
Design consultation
Sales
Retail
Luxury experience
Communication
Customer service
Organization
Interpersonal skills
Persuasion
Negotiation
Time management
Teamwork
Attention to detail
Microsoft Office (Word, Excel, Outlook, PowerPoint)

Location

Patchogue, NY

Work Type

Full-time

Experience Level

Entry level
Mid level

Education Level

High School Diploma or equivalent
Bachelor's degree in Business or a related field (preferred)

Salary/Compensations

Base + Unlimited Commission
Training Pay: $18 per hour for 2-6 weeks
Average Annual Earning Potential After Training: $35,000 - $55,000+
Post-Training Pay: Base Pay: $15 / hour
Commission & Bonus: 3% on La-Z-Boy Design Sales and 2% on other sales
Quarterly bonus opportunity of $1,500

Benefits

Health Insurance through Blue Cross/Blue Shield
Optum for Prescriptions In-Network
Dental and Vision Insurance
Paid Vacation
401k with match
Disability Insurance
Life Insurance and AD&D
Paid Bonding Leave
Paid Training
Health Savings Account
Tuition Reimbursement (up to $5,250 per calendar year)
Employee Assistance Program
Counseling sessions
Financial and legal resources
Medical
Vision
Dental
Basic Life Insurance
401k retirement plan with company match of up to 6%
9-11 paid holidays each year
Two weeks’ prorated vacation as a new hire
Personal time (non-exempt only) or state mandated sick time

About the Company

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.
Our employees have the power to change lives, in our homes, work and communities.
We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
La-Z-Boy isn’t just comfort anymore — it’s modern, elevated, and unmistakably stylish.
We’ve redefined the way people see furniture.

Equal Opportunity

At La-Z-Boy Incorporated, we're an equal opportunity employer.
We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.