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About the Role
The Snack Bar Attendant position operates various food and beverage outlets within the establishment, requiring cash handling, operation of food service equipment, and potentially serving alcohol. This role emphasizes limited food preparation and extensive customer service skills, all performed within company policies and procedures.
Responsibilities
- Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
- Provide prompt, friendly, and courteous service of food and beverage to all guests.
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
- Follow all cash handling policies and procedures.
- Adhere to all safety and sanitation guidelines.
- Maintain a current understanding of all policy and guidelines regarding information security.
- Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
- Maintain a professional work environment with supervisors, managers and staff.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
- Hours are determined by a 24-hour schedule.
Requirements
- Must be 18 years of age or older upon employment.
- Must have limited cash handling experience.
- Must have limited coffee shop experience.
- Must have some degree of food production experience.
- Must be able to stand, walk, and move through all areas of the casino.
- Must be able to lift at least twenty (20) pounds.
- Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Skills
- Limited food preparation skills
- Extensive customer service skills
- Excellent communication skills
- Ability to write routine correspondence
- Ability to speak effectively to the public, employees and customers
- Ability to deal effectively and interact well with the customers and employees
- Ability to resolve problems/conflicts in a diplomatic and tactful manner
Location
- Seneca Resorts & Casinos
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or its equivalency preferred
Salary/Compensations
- $16.00 per hour
- Compensation is negotiable based on experience and education.
About the Company
- Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.