Design Sales Specialist/Home Stylist, Part Time Flex, Williamsburg Brooklyn - West Elm
Williams-Sonoma · NY, US
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About the Role
Inspire customers to express themselves in their home by bringing the shopping experience to a seamless close through sales assistance and promoting continued customer engagement.
Responsibilities
- Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
- Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
- Create and present design plans based on client's needs, style, preferences and living space.
- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
- Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
- Strong communication, clienteling and customer follow-up skills.
- Ability to complete and coordinate complex large orders within a variety of sales channels.
- Experience in working with the elements of design preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).
- Must be able to be mobile on the sales floor for extended periods of time.
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Skills
- design expertise
- customer service
- retail sales
- communication
- clienteling
- customer follow-up
- product knowledge
Location
- San Francisco
Work Type
- Full-time
- Part-Time Flex
Experience Level
- 1-2 years of customer service and retail sales experience
Salary/Compensations
- $19.00-$21.00 per hour
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
About the Company
- Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
- Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
- We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
- What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
- Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Equal Opportunity
- Williams-Sonoma, Inc. is an Equal Opportunity Employer.
- Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.