Sales Associate, Occasional, Williamsburg Brooklyn - West Elm at Williams-Sonoma | NY, US | Rezi

Sales Associate, Occasional, Williamsburg Brooklyn - West Elm at Williams-Sonoma

Sales Associate, Occasional, Williamsburg Brooklyn - West Elm

Williams-Sonoma · NY, US

4 days ago

Sales Associate, Occasional, Williamsburg Brooklyn - West Elm

Williams-Sonoma · NY, US

4 days ago
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About the Role

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service, utilizing effective selling techniques, and providing in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities

  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
  • Achieve established sales and contest goals.
  • Maintain knowledge of current sales and promotions.
  • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
  • Utilize effective selling techniques to build multiple sales and increase productivity.
  • Demonstrate comprehensive product knowledge, including features and benefits.
  • Efficiently and accurately perform register transactions (sales, returns, and exchanges).
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
  • Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed.
  • Process, ticket, and restock merchandise as needed.
  • Perform other duties as assigned by management.
  • Comply with all Company policies and procedures.

Requirements

  • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.
  • Succeed in a team environment, while able to work independently & manage your own time.
  • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
  • Know what questions to ask your customers in order to understand their personal cooking style & needs.
  • Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • Most successful when provided with clearly defined daily sales goals & metrics.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Ability to operate POS system.
  • Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques.
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
  • Full time associates are expected to have open availability to meet the needs of the business.
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
  • For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
  • Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Skills

  • Customer service
  • Sales
  • Product knowledge
  • Selling techniques
  • Visual merchandising
  • POS system operation

Location

  • San Francisco

Work Type

  • Full-time
  • Part-time

Experience Level

  • 1-2 years customer service experience
  • Retail sales experience

Education Level

  • High school diploma or equivalent preferred

Salary/Compensations

  • $18.00-$19.00 per hour

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

About the Company

  • Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
  • Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
  • These brands are among the best known and most respected in the industry.
  • We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
  • We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago.
  • What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
  • Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Equal Opportunity

  • Williams-Sonoma, Inc. is an Equal Opportunity Employer.
  • Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.