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About the Role
The Benefits Technology Specialist supports employee benefits administration and open enrollment activities during a seasonal assignment. This role works closely with internal teams, Human Resources professionals, and Benefits Administrators to configure, maintain, and support online benefits enrollment platforms. You use administrative technologies, HRIS systems, and Microsoft Excel to ensure accurate benefits data, smooth enrollment processes, and timely completion of critical deadlines in a fast-paced environment. This is an entry-level role within a rapidly growing organization that offers a strong opportunity for advancement based on performance and participation in an Employee Stock Ownership Plan (ESOP).
Responsibilities
- Configure, renew, and maintain employee benefits enrollment portals within a benefits administration or HRIS platform.
- Support open enrollment activities, including system setup, testing, validation, and ongoing maintenance throughout the enrollment period.
- Investigate and troubleshoot enrollment issues, system discrepancies, and user concerns, and identify effective solutions in a timely manner.
- Ensure accurate data entry and maintenance of internal systems and records related to employee benefits.
- Follow established workflows, procedures, and project timelines to meet critical deadlines and support smooth benefits administration.
- Provide administrative and project support to the Benefits Technology and Benefits Administration teams as needed.
- Assist with quality assurance testing and verification of benefit plan configurations to ensure accuracy and compliance.
- Communicate professionally with internal stakeholders and client contacts regarding enrollment-related questions, system updates, and process changes.
- Maintain strict confidentiality of employee, client, and company information at all times.
- Adhere to company policies, procedures, and compliance standards in all aspects of benefits technology and administration work.
- Deliver customer service and administrative support to internal users and stakeholders using benefits systems and tools.
Requirements
- At least 2 years of administrative experience.
- Experience working with administrative technologies and HRIS systems.
- Proficiency with Microsoft Excel and Microsoft Office applications.
- Strong attention to detail and accuracy in data entry and record maintenance.
- Experience or familiarity with benefits administration and benefits enrollment processes.
- Ability to manage multiple deadlines and tasks in a fast-paced environment.
- Strong problem-solving skills to investigate and resolve system and enrollment issues.
- Solid administrative skills, including office administration and administrative support.
- Effective customer service skills when working with internal stakeholders and client contacts.
- Ability to follow established workflows, procedures, and project timelines.
- Commitment to maintaining confidentiality and adhering to company policies and compliance standards.
Skills
- Benefits administration software platforms (preferred)
- Supporting Human Resources and benefits administration functions
- Strong organizational skills
- Clear and professional communication skills, both written and verbal
- Ability to collaborate effectively with Benefits Technology, Benefits Administration, and HR teams
- Interest in growing within a rapidly expanding organization
- Eligibility to participate over time in an Employee Stock Ownership Plan (ESOP)
Location
- Latham, NY
Work Type
- Contract
- Onsite
Experience Level
- Entry-level
Salary/Compensations
- $18.00 - $21.00/hr
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.
- Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
- We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
- With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.
- We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.