Senior Program Manager, Supplier Business Operations - Cloud Supply Chain
Microsoft · Austin, TX, US
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About the Role
Microsoft's Cloud Supply Chain organization is responsible for enabling the hardware infrastructure for cloud and AI growth, delivering the world's computer with an industry-leading supply chain. The Cloud Supply Chain Global Operations team powers Microsoft's cloud by driving end-to-end supply chain strategy, planning, and operations across a global datacenter infrastructure.
Responsibilities
- Build and maintain trusted relationships with supplier executives to align leadership expectations and enhance collaboration.
- Develop and implement strategic governance structures such as executive business reviews and operational scorecards to improve supplier performance.
- Optimize supplier capacity and production readiness through data-driven planning and strategic investments.
- Ensure supplier accountability by establishing clearly defined goals, responsibilities, and escalation mechanisms.
- Lead the execution of supplier management initiatives, ensuring alignment with Microsoft's operational and business priorities.
- Evaluate and monitor supplier performance through accurate data-driven indicators, and institute precise corrective measures when required.
- Drive enhancements in factory onboarding, supplier management, and capacity expansion in collaboration with stakeholders.
- Lead decision-making for material allocation, production sequencing, and recovery plans for challenging supplier scenarios.
- Promote continuous improvement using lean process methodologies to enhance quality, efficiency, and operational capacity.
- Act as a primary escalation point for critical supplier risks and uncertainties impacting business continuity.
Requirements
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Skills
- Supply planning
- Operations
- Supply chain management
- Indirect supply planning
- Technology-related supply chain
- Sourcing and manufacturing
- Sales & Operations Planning
- Materials requirement planning systems and tools
- Quantitative & qualitative analysis
- Supplier management
- Capacity planning
- Sourcing
- Production control
- Logistics
- Supplier escalations
- Risk management
- Recovery strategies
- Analytical decision-making
- Cross-functional global teams
- Cloud hardware
- Hyperscale infrastructure
- Server
- Rack
- Semiconductor
- Electronics
- Complex global manufacturing
- New product introduction
- Product lifecycle transitions
- Factory qualification
- Mass-production ramps
- Integrated business planning
- Material readiness
- Quality systems
- Fulfillment
- Supplier commercial strategy
- Contracting
- Cost management
- Business-award decisions
- Lean methodologies
- Six Sigma
- Process transformation
- Analytics
- Automation
- AI-enabled operations
Location
- U.S.
Work Type
- Full-time
Experience Level
- Senior
- 7+ years
- 5+ years
- 10+ years
Education Level
- Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field
- Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field
Salary/Compensations
- USD $116,900 - $203,600 per year (U.S. typical base pay)
- USD $148,400 - $222,600 per year (San Francisco Bay area and New York City metropolitan area)
Benefits
- Certain roles may be eligible for benefits and other compensation.
About the Company
- Microsoft's mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Equal Opportunity
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.