Estore Fulfilment Coordinator - Le Labo - F/T - Mon-Fri - Shoreditch, UK
Estée Lauder Companies · GB
5 days agoImpress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Estore Fulfilment Coordinator - Le Labo - F/T - Mon-Fri - Shoreditch, UK role.
Rezi rewrites your resume against Estée Lauder Companies's job description. Free.
Tailor your resume to this Estore Fulfilment Coordinator - Le Labo - F/T - Mon-Fri - Shoreditch, UK role.
Rezi rewrites your resume against Estée Lauder Companies's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Estore Fulfilment Coordinator - Le Labo - F/T - Mon-Fri - Shoreditch, UK posting at Estée Lauder Companies — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Estore Fulfilment Coordinator - Le Labo - F/T - Mon-Fri - Shoreditch, UK posting at Estée Lauder Companies — free, in seconds.
About the Role
The Estore Fulfilment Coordinator is responsible for the accurate and timely fulfilment of online orders within the UK fulfilment centre, including order processing, pick-pack-dispatch, and inventory management.
Responsibilities
- Process orders from the e-commerce platform.
- Pick, prepare, label, and pack orders according to company standards.
- Ensure compliance with all international regulations and paperwork.
- Dispatch all orders within 2 business days of receipt.
- Ensure timely pickup of packages by shipping carriers.
- Receive deliveries and verify quantities against purchase orders.
- Record, replenish, and maintain stock and supply levels.
- Ensure all product batch codes are within their expiry dates.
- Maintain and update product quantity and availability on the e-commerce website.
- Provide professional and responsive customer service via telephone.
- Investigate and resolve customer queries and order-related issues.
- Collaborate with internal teams to resolve complex customer or fulfilment issues.
- Liaise with Concierge for special requests and orders.
- Support high-volume trading periods and manage fluctuations in daily order volumes efficiently.
Requirements
- Excellent organizational skills and ability to multitask.
- Ability to manage time and prioritize work assignments.
- Ability to function independently after training.
- Strong attention to detail and accuracy.
- Good understanding of stock availability and online product management.
- Passion for providing an exemplary customer experience.
- Proficiency with Mac Applications and Microsoft Office.
- Experience with e-commerce shipping software.
- Excellent communication and teamwork skills.
- Comfortable delivering results in a busy, fast-paced environment.
Skills
- Organizational Skills
- Multitasking
- Time Management
- Prioritization
- Attention to Detail
- Accuracy
- Stock Availability Management
- Online Product Management
- Customer Experience
- Mac Applications
- Microsoft Office
- E-commerce Shipping Software
- Communication
- Teamwork
Location
- London
Work Type
- On-site
- Full-time