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About the Role
We are seeking a Business Analyst with proven industry experience in digital product delivery. You will be a great listener and communicator with a creative, structured, and logical approach to problem-solving, comfortable engaging with clients and translating their needs into effective outcomes.
Responsibilities
- Conduct blueprinting and value stream mapping exercises, aligning business processes with target technology architectures.
- Structure analysis using frameworks like SWOT or MOST.
- Map end-to-end journeys and business objects, creating a traceable bridge from business outcomes to value streams, journeys, systems, and data.
- Develop a unified view spanning business, process, application, and data architecture.
- Analyze existing systems, integrations, and data flows to identify gaps and risks.
- Document current business processes and design future states with stakeholders.
- Gather, analyze, decompose, and document functional, non-functional, and system requirements.
- Maintain end-to-end requirements traceability and manage baselines, change requests, and impact assessments.
- Write and maintain business-editable decision tables and rules engines.
- Demonstrate understanding of expected behaviors for AI-powered features.
- Write user stories, acceptance criteria, and process definitions for developers.
- Work across the full delivery lifecycle with UX/UI designers, developers, DevOps teams, and architects.
- Support Agile ceremonies and assist with operational readiness and business change activities.
- Coordinate testing activities, review test scripts, support defect triage, and drive user acceptance testing (UAT) resolution.
- Provide a common language for business leaders, product teams, architects, and delivery teams.
- Facilitate constructive conversations and workshops to build stakeholder buy-in.
- Use data to size problems, validate assumptions, and confirm outcomes of shipped changes.
- Keep stakeholders informed, manage scope conversations, and resolve requirements-related issues.
Requirements
- Proven industry experience in digital product delivery.
- Experience working with a variety of stakeholders.
- Experience of digital delivery.
- Proven experience delivering within complex technical projects, digital platforms, or multi-tenant SaaS environments.
- Ability to structure analysis using SWOT, MOST, or similar frameworks.
- Strong knowledge of requirements elicitation, traceability, and change control tooling (e.g., Jira, DOORS-type tools, or equivalents).
- An understanding of process and system modelling (e.g., BPMN, UML, TOGAF, or ArchiMate).
- Ability to use modelling concepts alongside journey architecture to build a complete picture of an organisation.
- Confident working with data products and APIs.
- An understanding of SQL or analytics tooling for sizing, validation, and system mapping.
- Experience working in Agile teams, supporting ceremonies, and writing technical user stories.
- Excellent facilitation skills with the confidence to run workshops with senior stakeholders, challenge proposed solutions, and negotiate scope.
- Desirable: Exposure to Model-Based Systems Engineering (MBSE), Microsoft Azure/Fabric, Salesforce, or experience working in highly regulated environments (e.g., MOD, UK Aerospace, or strict Gov sectors).
Skills
- Business Analysis
- Digital Product Delivery
- Communication
- Problem Solving
- Client Engagement
- Strategic Architecture
- System Design
- Blueprinting
- Value Stream Mapping
- SWOT Analysis
- MOST Analysis
- Journey Mapping
- Data Architecture
- Requirements Engineering
- Requirements Traceability
- Change Control
- Decision Tables
- Rules Engines
- AI Features
- User Stories
- Acceptance Criteria
- Agile Delivery
- UX/UI Collaboration
- Developer Collaboration
- DevOps Collaboration
- Architect Collaboration
- Agile Ceremonies
- Operational Readiness
- Business Change
- Testing Coordination
- Defect Triage
- User Acceptance Testing (UAT)
- Stakeholder Management
- Workshop Facilitation
- Data Analysis
- SQL
- BPMN
- UML
- TOGAF
- ArchiMate
- API Integration
Location
- Flexible Working
Work Type
- Flexible Working
Experience Level
- Proven industry experience in digital product delivery
- Some experience of working with a variety of stakeholders
- Experience of digital delivery
- Proven experience delivering within complex technical projects, digital platforms, or multi-tenant SaaS environments
- Experience working in Agile teams
Salary/Compensations
- Competitive Salary
Benefits
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Benefits Allowance
- Cycle to Work and Electric Vehicle schemes
- Annual Away Days/Company Socials
About the Company
- Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery.
- We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs.
- By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact.
- Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users.
- This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors.
- Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz.
- Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI.
- We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise.
Equal Opportunity
- As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact.
- As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs.
- Encouraging high social mobility is really important to us.
- We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue.
- This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing.
- Whatever stage you are at, you will find an environment where you can thrive.
- Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us.
- As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.