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About the Role
Consumer Digital Experiences (CDE) is responsible for high-quality, low-friction mobile and web platforms. This position is with the Loyalty team, helping build GM's Loyalty platforms with world-class earn/redeem experiences to increase customer advocacy and engagement.
Responsibilities
- Set technical and delivery direction by translating business strategy into team priorities, roadmaps, and measurable success metrics and outcomes.
- Lead and develop engineering teams through hiring, coaching, feedback, mentoring, stretch work, and career development.
- Manage concurrent projects and delivery execution, including scope, capacity, dependencies, risks, blockers, and on-time delivery of high-quality data products.
- Provide technical leadership and promote strong software engineering practices, quality, experimentation, reusable patterns, governance, and scalable solutions.
- Strengthen reliability, scalability, and operational excellence across the platform space.
- Communicate status and escalate issues through program reviews, Jira/Confluence reporting, risk tracking, and leadership updates.
- Lead performance tuning, usability assessment / improvement, AI adoption and automation technologies.
- Assess security risks for applications and code remediation techniques.
- Oversee integration efforts of software or solutions with existing software/systems.
- Maintain and debug live software systems.
- Understand and maintain compliance with GM standards and industry best practice.
- Provide support for deployment and post Go-live.
- Troubleshoot and lead production incidents to closure.
Requirements
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
- Minimum of 10 years of development experience.
- 5+ years of leadership experience including developing teams.
- Strong knowledge of web development technologies such as .Net Core / Spring boot, Angular/React, Microservices, REST based APIs, Azure or other cloud technologies, GitHub, Jira, Messaging middleware such as Azure Event Hub / Kafka, etc.
- Proficiency in database technologies and SQL such as PostgreSQL.
- Strong cross-functional collaboration and communication skills.
- Strong Customer and Loyalty domain expertise.
- Experience leading cloud migration efforts for enterprise applications and modernization efforts.
- Experience with Salesforce.
- Hands-on experience using AI technologies to improve productivity.
- Ability to balance strategic leadership with hands-on technical engagement.
- Experience influencing cross-functional decisions and platform direction.
Skills
- .Net Core
- Spring boot
- Angular
- React
- Microservices
- REST based APIs
- Azure
- Cloud technologies
- GitHub
- Jira
- Azure Event Hub
- Kafka
- PostgreSQL
- SQL
- AI technologies
- Salesforce
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 10+ years of development experience
- 5+ years of leadership experience
Education Level
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Benefits
- Relocation benefits are available for candidates who qualify under company policy.
- GM supports a rewarding career that rewards you personally.
About the Company
- Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
- We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture.
- Every day, we want every employee to feel they belong to one General Motors team.
Equal Opportunity
- General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.
- We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
- All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
- General Motors offers opportunities to all job seekers including individuals with disabilities.