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About the Role
Library Page positions are educational opportunities for candidates currently enrolled in an accredited educational program. This role provides knowledge about working within a library system and access to the Library Page Fellowship Program for career development.
Responsibilities
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Ability to speak foreign languages preferred
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Skills
- Customer service
- Interpersonal communication
- Problem-solving
- Teamwork
- Reliability
- Professionalism
- Basic computer skills
- Basic technology skills
- Microsoft Office Suite
- Google Applications
Location
- Grand Concourse Library
Work Type
- Part Time
Experience Level
- Student
Education Level
- Currently enrolled in a degree program/accredited school (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc)
- Proper employment certificate for minors under 18 as required by NYS law
Salary/Compensations
- $17.00 / hour
Benefits
- Library Page Fellowship Program
About the Company
- The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
- NYPL Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive.