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About the Role
BRC helps New Yorkers experiencing homelessness reclaim their lives by providing opportunities for health, self-sufficiency, and hope, while restoring dignity and respect. We invest in our employees through growth, learning, and meaningful work across Manhattan, Brooklyn, the Bronx, and Queens, offering a wide range of benefits and a supportive team environment. Join our passionate team, make a real difference every day, and be part of a community that’s building a more caring and compassionate city.
Responsibilities
- Oversee and support program-wide case management databases, including AWARDS, DHS CARES, and MTA Homeless Database.
- Serve as a program liaison for various client databases.
- Assist with data quality assurance processes.
- Develop and distribute targeted materials to staff covering basic training, policies, and procedures.
- Conduct regular introductory trainings for new program staff and ongoing specialized trainings for AWARDS and CARES.
- Facilitate technical assistance for database users.
- Customize database functionalities to ensure maximum efficiency and effectiveness.
- Assist with the preparation of program reports comparing key data from the case management database to internal monthly reports.
- Perform other related duties as assigned.
Requirements
- Excellent organizational and time management skills, with attention to detail, accuracy, and pacing.
- Superior computer literacy skills (e.g., Microsoft Excel, Access, Word, Power Point).
- Ability to learn new computer applications with ease.
- Strong written and verbal communication skills.
- Interest in issues relating to homelessness, mental health, and/or substance abuse.
- Work requires continual attention to detail in managing data, processing information, and establishing priorities.
Skills
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- Microsoft Power Point
- SPSS (statistical software)
Location
- Manhattan
- Brooklyn
- Bronx
- Queens
Work Type
- Full-time
Education Level
- Bachelor's degree
Benefits
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
- Minimum of 3 weeks paid vacation, 12 paid holidays, plus additional paid sick and personal time.
- 403(b) retirement plan with BRC matching contributions.
- Tuition assistance and a variety of career development and training opportunities.
- Flexible Spending Accounts (FSAs) for healthcare, transit, and childcare expenses.
- Free resources for legal, financial, and personal support.
About the Company
- At BRC, we help New Yorkers experiencing homelessness reclaim their lives with opportunities for health, self-sufficiency, and hope, while restoring dignity and respect.
- We invest in our employees through growth, learning, and meaningful work across Manhattan, Brooklyn, the Bronx, and Queens, offering a wide range of benefits and a supportive team environment.
- Join our passionate team, make a real difference every day, and be part of a community that’s building a more caring and compassionate city – apply today!