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About the Role
The Senior Backup Administrator is responsible for designing, administering, monitoring, and improving enterprise backup and recovery services across physical, virtual, cloud, and database environments. This role ensures that critical business data is protected, recoverable, and aligned with agreed recovery point objectives and recovery time objectives. The position requires strong technical expertise, operational discipline, and the ability to support incident response, disaster recovery testing, audit readiness, and continuous service improvement. This role may require participation in after-hours maintenance windows, disaster recovery exercises, and scheduled on-call support.
Responsibilities
- Administer and maintain enterprise backup platforms, policies, schedules, storage targets, and retention configurations.
- Monitor daily backup jobs, investigate failures, perform root cause analysis, and drive timely remediation.
- Perform file-level, server-level, virtual machine, database, and application recovery activities.
- Design and validate backup and recovery procedures to meet defined business continuity, disaster recovery, RPO, and RTO requirements.
- Support regular restore testing, disaster recovery exercises, and evidence collection for audit and compliance purposes.
- Manage backup capacity, deduplication, storage utilization, replication, archiving, and lifecycle management.
- Implement and maintain secure backup practices, including access control, encryption, immutability, and ransomware-resilient recovery approaches.
- Develop and maintain operational documentation, runbooks, knowledge base articles, technical diagrams, and standard operating procedures.
- Coordinate with infrastructure, database, application, security, network, and vendor teams to resolve backup-related incidents and service requests.
- Participate in change management, incident management, problem management, and on-call support rotations.
- Identify opportunities to automate repetitive backup administration tasks using scripting, orchestration tools and API integration.
- Provide technical guidance and mentoring to junior backup or infrastructure administrators.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
- 5-8 or more years of hands-on experience administering enterprise backup and recovery platforms.
- Strong experience supporting Windows, Linux, virtualization platforms, enterprise storage, and database backup integrations.
- Proven ability to design optimal database backup strategies, including backup frequency, retention, recovery models, and validation approaches aligned with business RPO, RTO, compliance, and resiliency requirements.
- Good understanding of backup methodologies, retention policies, disaster recovery concepts, and data protection best practices.
- Experience troubleshooting backup failures, storage issues, network connectivity, performance bottlenecks, and restore problems.
- Familiarity with IT service management processes, including incident, change, and problem management.
- Strong documentation, communication, analytical, and stakeholder management skills.
Skills
- Veritas NetBackup
- NBU Flex Appliance
- Commvault
- Veeam
- Rubrik
- NinjaOne
- Microsoft Azure
- AWS
- PowerShell
- Python
- Bash
- ITIL Foundation
- Microsoft certifications
- VMware certifications
- Linux certifications
- Cloud certifications
- Storage certifications
- Vendor-specific backup certifications
Work Type
- On-call support
Experience Level
- Senior
Education Level
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
Salary/Compensations
- CAD $80,000 to CAD $130,000
Benefits
- Range of benefits
- Training and education support
- Flexible working arrangements
About the Company
- Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide.
- With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
- For more information about Citco, please visit www.citco.com
Equal Opportunity
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds.
- Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities.
- Accommodations are available upon request for candidates taking part in all aspects of the selection.