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About the Role
Profound is seeking a Manager, Solutions Consulting to build and lead its San Francisco pre-sales solutions team. This role involves partnering with sales leaders to define technical win strategies, including discovery, demos, and value demonstration, ensuring repeatable enterprise evaluation processes. The position requires deep product knowledge and the ability to build playbooks, processes, and a high-performing team culture in collaboration with Revenue and Product leadership.
Responsibilities
- Hire, ramp, and develop a team of Solutions Consultants in SF, and own their coaching, performance, and career growth
- Stay close to the region's most strategic deals: shape the technical strategy, join key discovery calls, demos, POCs, and executive readouts, and step in directly when the deal calls for it
- Set the standard for discovery, demos, POCs, and technical evaluations, and reinforce it through call reviews, deal inspections, and 1:1s
- Partner with SF sales leadership as a peer on territory strategy, account planning, and where solutions support is best deployed
- Stay deeply current on the platform as it ships, and make sure your team does too, so the field is never a release behind
- Design and evolve Profound's demo methodology so value lands fast, whether the buyer cares about visibility, citations, agent traffic, or shopping
- Build the solutions toolkit with Product and Engineering: demo environments, reusable assets, POC frameworks, ROI models, evaluation guides, and objection handling, so outcomes don't depend on tribal knowledge
- Own pipeline hygiene and technical deal visibility for solutions-involved opportunities in your region, surfacing risk, scoping needs, and dependencies early
- Route field feedback, product gaps, and competitive intelligence into Product and Product Marketing
- Champion AI tooling across the team, from call prep to demo delivery to turning discovery notes into follow-up documentation
Requirements
- 5 or more years in solutions consulting, sales engineering, or pre-sales in B2B SaaS
- At least 2 years managing Solutions Consultants, Sales Engineers, Solutions Architects, or a comparable technical customer-facing team
- Experience building a function rather than inheriting one
- Comfortable without an existing playbook
- Strong technical fluency: ability to hold credible conversations about APIs, data models, integrations, BI connections, and analytics workflows with technical and business audiences
- Ability to keep product depth sharp
- Ability to explain how LLMs surface brands and why that's different from traditional search to both CMOs and engineers
- Credibility with executive buyers
- Ability to frame a technical evaluation as a business narrative
- Coaching ability through hands-on deal support and consistent execution
- Collaborative leadership style, able to partner with Sales, Product, Engineering, and Engagement Management leadership as peers
- Analytical, with a habit of translating customer needs into measurable business value
- Deep curiosity about AI, search, and how brands show up in generative experiences
- Entrepreneurial and comfortable with ambiguity in a fast-moving, high-growth environment
Skills
- Solutions Consulting
- Sales Engineering
- Pre-sales
- B2B SaaS
- Team Management
- Technical Strategy
- Discovery Calls
- Demos
- POCs
- Executive Readouts
- Demo Methodology Design
- Solutions Toolkit Development
- Pipeline Hygiene
- AI Tooling
- APIs
- Data Models
- Integrations
- BI Connections
- Analytics Workflows
- LLMs
- Generative Experiences
Location
- San Francisco
Work Type
- On-site
Experience Level
- 5+ years in solutions consulting, sales engineering, or pre-sales
- 2+ years managing technical customer-facing teams
Salary/Compensations
- $200,000 to $250,000 base salary before commission
Benefits
- Equity
- Full range of benefits and perks
About the Company
- Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma.
- It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.
- Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back.
- Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research.
- It measures what works and gets better every day.