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About the Role

Under general supervision, apply service principles to all interactions, process member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

Responsibilities

Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike.
Utilize the service excellence model to provide a memorable member experience at each touch point.
Ensure accurate processing of transactions including deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions.
Maintain confidentiality of members’ accounts and ensure the security of all cash in accordance with credit union procedures.
Replenish ATMs, TCRs and coin machines as needed.
Reconcile and complete any needed back up work at the end of the day and ensure safekeeping in the vault.
Keep abreast of changing/new regulations, UNFCU products, procedures and technology.
Perform additional responsibilities as assigned.
Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures.
Maintain awareness of and report suspicious activity.
Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs).
Complete annual BSA/AML/OFAC training.
Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

Requirements

High school diploma or equivalent required.
Minimum of 1-2 years of teller or branch operations experience, including cash handling.
Demonstrated experience delivering high-quality member or customer service.
Working knowledge of financial branch procedures and teller operations.
Strong computer skills, including proficiency in Microsoft Office.
Excellent organizational, verbal, and written communication skills.
Bilingual in French required.

Skills

Cash handling
Member service
Financial branch procedures
Teller operations
Microsoft Office proficiency
Organizational skills
Verbal communication skills
Written communication skills
French language proficiency

Location

Onsite

Work Type

Onsite

Experience Level

1-2 years

Education Level

High school diploma or equivalent

Salary/Compensations

$44,720 - $46,000 annually

About the Company

UNFCU is a global not-for-profit financial institution that serves the UN community.
We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do.
The best part of UNFCU is the people.
Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

Equal Opportunity

UNFCU is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
UNFCU prohibits discrimination and harassment of any type.
All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.