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About the Role
M Booth is seeking a social media professional to manage daily community management across various platforms, monitor brand conversations, and collaborate with clients and internal teams to develop and execute content strategies. This role involves mentoring junior team members and contributing to business success through distinct points of view and ideas.
Responsibilities
- Own daily community management across social platforms (i.e. Instagram, TikTok, Linkedin, YouTube, X, and Facebook) for our Brands - identifying opportunities to comment on other posts and responding to comments on our own
- Monitor brand, competitor, and industry conversations regularly, sharing insights with our Brands as needed
- Quickly draft and post comments aligned with established Brand voice guidelines
- Spot and flag potential issues early, and respond per our established protocols
- Maintain trackers to log community engagements, responses, and opportunities surfaced
- Join client meetings to listen in on any social listening / community management / social publishing needs or shifts, as well as sharing social insights in real time
- Review meeting agendas and recaps that keep everyone aligned
- Provide thoughtful perspectives and platform-informed recommendations live and via email
- Proactively respond to our client emails for the workstreams you manage
- Collaborate with clients and partners on content that authentically features the brand
- Publish content, maintain content calendars, and keep cross-functional teams up to date
- Comfortable with reporting and publishing tools to execute content calendars
- Track performance and share learnings to inform future work
- Own monthly reporting and share insightful, thoughtful recommendations
- Help translate social trends, tone shifts, and memes into actionable content ideas for weekly trendspotting recommendations
- Mentor junior team members, delegating tasks effectively to teach the craft and build team capability.
- Oversee daily workflow, prioritize time-sensitive deliverables, and manage workload capacity transparently
- Partner with internal teams to ensure seamless collaboration and high-quality outputs.
- Actively contribute distinct points of view and ideas in team meetings to drive business success
Requirements
- 2–4 years of experience managing social media communities on behalf of brands (internships count!)
- A strong grasp of social platforms—especially Instagram and TikTok —and the rhythm of what makes content land
- Solid writing and communication skills; you can channel a brand voice while still sounding human
- A proactive, detail-oriented mindset and a genuine interest in culture, social trends, and internet behavior
- A team-first attitude and excitement to learn from others
- Experience in CPG, Travel, Lifestyle brands is a plus, but curiosity is essential
Skills
- Community management
- Social media platforms (Instagram, TikTok, Linkedin, YouTube, X, Facebook)
- Content creation
- Social listening
- Reporting tools
- Content calendars
- Trendspotting
- Mentoring
Location
- Remote
- New York office
Work Type
- Hybrid
Experience Level
- 2-4 years
Salary/Compensations
- $56,000-$70,000/year
Benefits
- Professional growth and development programs
- Comprehensive health care and wellness plans
- 401(k) Savings Plan
- Flexible Spending Accounts
- Paid holidays
- Unlimited Paid Time Off (Personal, Sick, Vacation)
- Summer Fridays
- Family Leave
- Well-Being Programs
- Commuter Benefits
About the Company
- M Booth produces award-winning, culturally-resonant, and buzz-worthy campaigns that move key audiences to action.
- The agency was born 40 years ago with entrepreneurial roots, a people-first culture, and a passion for creativity and innovation.
- Digital professionals interested in the future of marketing who enjoy collaborating, brainstorming, and challenging conventions will love working with us.
- We believe critical thinking, taking initiative, and owning projects are the keys to being a great teammate and we hold high standards in those areas.
- We take our work very seriously but do not take ourselves very seriously.
- We celebrate great work, but it is always through the lens of the team.
- We try to leave our egos at the door.
Equal Opportunity
- All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.