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About the Role
The Assistant Janitorial Manager is responsible for leading daily janitorial operations within a high-visibility café, fitness, and wellness environment. This position requires a highly organized, structured, and detail-oriented leader who takes ownership of cleanliness, employee performance, customer satisfaction, and overall service quality.
Responsibilities
- Manage daily janitorial operations, staffing, schedules, assignments, and service priorities.
- Maintain exceptionally high standards of cleanliness, sanitation, appearance, and presentation throughout café, fitness, wellness, restrooms, and common areas.
- Conduct frequent inspections and proactively identify and correct deficiencies before they impact the customer experience.
- Lead, train, coach, and hold employees accountable for attendance, performance, productivity, safety, and quality.
- Maintain organized cleaning schedules, checklists, inventory systems, work orders, and operational documentation.
- Build strong relationships with customers, client representatives, café personnel, fitness staff, and facility leadership.
- Respond quickly and professionally to customer requests, concerns, and service needs.
- Ensure proper use and maintenance of cleaning equipment, chemicals, supplies, and PPE.
- Monitor high-traffic and high-touch areas and adjust cleaning frequencies based on facility usage and customer needs.
- Promote a culture of ownership, accountability, teamwork, safety, and customer service.
- Comply with all safety and security procedures established by the company, clients, and regulatory authorities.
- Set a positive and professional example for the workforce.
Requirements
- Previous experience managing janitorial, housekeeping, facilities, hospitality, or similar operations.
- Strong people-management and leadership skills.
- Exceptional attention to detail and commitment to high-quality standards.
- Highly structured, organized, and proactive.
- Strong customer-service and communication skills.
- Ability to manage multiple priorities in a fast-paced, customer-facing environment.
- Strong problem-solving, follow-up, and accountability skills.
- Intermediate computer skills for scheduling, reporting, inventory, and communication.
- Working conditions may require walking, stooping, climbing, pushing, pulling, heavy lifting (less than or equal to 50 pounds), bending, and working in awkward positions handling equipment and materials.
Skills
- Leadership
- Organization
- Attention to detail
- Customer service
- Communication
- Problem-solving
- Follow-up
- Accountability
- Computer skills
Salary/Compensations
- $52,000 - $64,750
Benefits
- Comprehensive benefits package
About the Company
- ABM is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
- Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient.
- ABM serves commercial real estate, aviation, education, mission critical, and manufacturing and distribution sectors.
- Over $8 billion in annual revenue and a blue-chip client base.
- ABM delivers innovative technologies and sustainable solutions.
- Committed to creating smarter, more connected spaces.
- Investing in the future to meet evolving challenges and build a healthier, thriving world.
- ABM: Driving possibility, together.
Equal Opportunity
- ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
- ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
- ABM participates in the U.S. Department of Homeland Security E-Verify program.
- ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.
- Opportunities to use skills developed while serving in the U.S. military.
- Post-military career opportunities across ABM.