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About the Role
The AWS Strategic Accounts Business Operations team is seeking an Operations leader to partner with technical leadership to build and manage critical business cadences, including goal setting, key initiatives, and performance analysis in a high-growth environment.
Responsibilities
- Develop, implement, and manage business processes, systems, and reports to optimize organizational goals.
- Act as a trusted advisor to support incubation and growth for innovative business areas.
- Drive improvements to reporting tools, methods, and processes to increase data availability and granularity.
- Manage the administration and execution of team targets, including goal segmentation and measurement.
- Design new metrics and propose improvements to increase business effectiveness.
- Run routine business cadences for technical leaders.
- Analyze data and enable teams on processes and goal management.
- Operationalize key initiatives and build tooling to manage strategic priorities.
Requirements
- Bachelor's degree or equivalent experience.
- Experience in business-process design.
- Experience conducting sophisticated analysis of complex data and translating results into actionable deliverables.
- Experience working within a high-growth technology company.
Skills
- Data analysis
- Problem-solving
- Project management
- Communication skills
- Customer-relationship management
- Salesforce or CRM tools
- Business Intelligence (BI) tools
- Presentation to senior leadership
Location
- San Francisco, CA, USA
- Santa Clara, CA, USA
- Seattle, WA, USA
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- San Francisco, CA: 147,300 - 199,300 USD
- Santa Clara, CA: 147,300 - 199,300 USD
- Seattle, WA: 133,900 - 181,200 USD
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance
- Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement
- 401(k) matching
- Paid time off
- Parental leave
About the Company
- The Strategic Accounts Biz Ops team manages operational functions for the Strategic organization, including Sales, Solution Architects, and Customer Success Managers.
- Amazon is an inclusive culture that empowers employees to deliver results for customers.
Equal Opportunity
- Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- We consider for employment qualified applicants with arrest and conviction records pursuant to the Los Angeles County Fair Chance Ordinance and San Francisco Fair Chance Ordinance.
- Workplace accommodations are available for individuals with disabilities during the application and hiring process.