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About the Role

Drive data-driven decision-making and operational excellence for the AWS Specialist and Partner organization (ASP). Serve as a strategic business partner to ASP leadership, translating complex data into actionable insights and shaping the strategic direction of sales initiatives.

Responsibilities

Document and implement standardized sales processes and metrics, including KPI definitions and goal cascades.
Determine sales territories and quotas for sales teams.
Develop and manage pipeline qualification and attribution.
Resolve attribution escalations to ensure accurate financial reporting.
Orchestrate AI-human collaboration in the sales process.
Manage and optimize AI sales intelligence tools and automated customer/partner interaction systems.
Maintain sales tools data quality for accurate reporting and forecasting.
Implement sales workflows and automation to streamline processes and improve seller efficiency.
Conduct sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
Prepare and drive regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
Act as the primary point of contact to resolve stakeholder requests and execute daily operational processes.
Lead sales tools training and adoption initiatives to improve utilization and productivity.
Lead cross-functional projects to improve sales efficiency and processes.
Drive escalations, gap-to-green, and/or other issues to resolution.

Requirements

5+ years of Microsoft Excel experience
Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent
5+ years of sales operations or equivalent experience

Skills

Salesforce (or other CRM tool)
BI tools
Communicating and presenting to senior leadership

Experience Level

5+ years

Education Level

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

About the Company

AWS values diverse experiences and encourages candidates to apply even if they don't meet all preferred qualifications.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
AWS fosters an inclusive culture with employee-led affinity groups and ongoing events to celebrate uniqueness.
AWS offers continuous learning, mentorship, and career-advancing resources.
AWS values work-life harmony and strives for flexibility in its working culture.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers, including the public sector.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon's inclusive culture empowers Amazonians to deliver the best results for customers.
Workplace accommodations are available for individuals with disabilities during the application and hiring process.