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About the Role
Grow was born to make mental health care more effective and accessible. We are seeking a GTM Engineer to join our Revenue Operations team, focusing on architecting the systems, data, and automation layer behind our commercial engine. This is a builder-first role with high ownership, working at the intersection of GTM strategy and hands-on systems engineering to expand access to mental healthcare.
Responsibilities
- Architect the system: Design and ship the end-to-end technical architecture for your assigned motion, spanning data model, automation logic, and integration patterns.
- Build AI agents, not just workflows: Design and deploy AI agents (built on Claude) that autonomously perform GTM tasks (referral triage, document parsing, account research) rather than workflows that simply call an LLM API.
- Run an experimentation loop: Treat new automations and agent behaviors as experiments: ship fast, measure impact, and iterate or kill based on data, not intuition.
- Evolve the stack: Continuously evaluate the GTM tech stack (HubSpot, n8n/Workato, Segment, Gong, Aircall/Nooks, Clay) and recommend consolidation or upgrades as your motion matures and scales.
- Sandbox everything: Implement rigorous testing and deployment so no logic goes live unvalidated.
- Document the system: Maintain a technical schema map of your systems so the organization understands the logic behind every automation.
- Own data governance: Define and enforce data governance standards (field definitions, ownership, quality rules, and access controls) for your data model as a core part of data strategy.
- Build for resilience: Build monitoring and self-healing automations that alert the team when data syncs fail or logic breaks.
- Align on shared architecture: Partner with the GTM Engineering Lead, Enterprise & GTM Architecture to apply consistent technical standards and governance practices across your systems and the rest of Grow’s GTM architecture.
Requirements
- 5+ years in a technical RevOps or GTM Engineering role.
- Experience with healthcare, benefits, credentialing, or referral/recruiting systems is a plus.
- An Architect Mindset: You see logic gates, data schemas, and API endpoints, and design for scale rather than one-off fixes.
- HubSpot Mastery: Expert-level technical knowledge of HubSpot (Advanced Workflows, Custom Objects) as Grow’s core CRM.
- Orchestration Fluency: Expert proficiency in n8n and Workato, and comfort integrating tools like Segment, Gong, Aircall, Nooks, and Clay, depending on your track.
- AI Agent Builder: Proven experience building AI agents and agentic workflows (Claude, OpenAI, or Gemini) that autonomously perform GTM tasks, not just single-step LLM calls.
- 0-to-1 & Multi-Stakeholder Comfort: Experience standing up net-new systems and data models for a channel or motion that didn’t previously exist, and/or designing CRM data models for complex, multi-party relationships.
- Data Governance: Experience setting data governance standards (definitions, ownership, quality rules, access controls) as a core part of data strategy, not an afterthought bolted on once a model is live.
- Lifecycle Thinking: Experience architecting systems that span both a funnel and an ongoing relationship, not just a single-stage pipeline.
Skills
- HubSpot
- n8n
- Workato
- Segment
- Gong
- Aircall
- Nooks
- Clay
- Claude
- OpenAI
- Gemini
Location
- NYC
Work Type
- Hybrid
Experience Level
- 5+ years
Salary/Compensations
- $114,000 - $133,000 USD Annually
Benefits
- Comprehensive medical, dental, vision, life, and disability coverage.
- No cost access to therapy through the Grow platform (available to US employees)
- Retirement savings programs and equity opportunities
- Flexible time off, paid holidays, and Winter Break
- Up to 18 weeks of paid parental leave and a new child stipend.
- Dedicated weekly flexible time for self care
- Annual stipend to support personal wellbeing and professional growth
- Pre tax commuter benefits
- Support for home workspace plus meal benefits
- Wellness memberships, virtual care, pet insurance discounts, and global travel assistance.
About the Company
- Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone.
- Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface.
- We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
- We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
- At Grow, the work you do can literally change someone's life.
- Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care.
- That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues.
- We don’t have passenger seats here. Everyone is driving something that matters.
- This work deserves real commitment.
- So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.
Equal Opportunity
- Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.