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About the Role
This strategic role is responsible for defining and delivering the technology strategy, roadmap and execution of Digital Marketing, Content, Web, Analytics and AI capabilities across Gilead's Ex-US Commercial organisation. The successful candidate will act as a trusted technology partner to the business, driving digital and omnichannel engagement, data-driven decision making, and AI-enabled business transformation across global markets.
Responsibilities
- Serve as a strategic technology advisor to cross-functional business partners across ex-US affiliates, translating complex business priorities into scalable, high-impact digital, data and AI solutions.
- Own and publish a multi-year roadmap for the Digital Marketing product portfolio, partnering with business product owners to identify omnichannel integration and innovation opportunities.
- Define and maintain the strategic roadmap for Digital Marketing, Content, Web, Analytics and AI capabilities, collaborating with business stakeholders and product owners.
- Streamline the omnichannel ecosystem across CRM, Salesforce Marketing Cloud (SFMC) and web platforms, strengthening personalisation and consent management across affiliates.
- Lead the evolution of Marketing Automation, AI-driven and real-time HCP engagement.
- Lead the continuous evolution of Veeva Vault PromoMats, digital content management, and web capabilities.
- Scale Veeva Falcon AI capability for pre-MLR AI-assisted reviews across ex-US affiliates.
- Implement AI-assisted content creation and agentic AI orchestration solutions across ex-US affiliates.
- Oversee web platform initiatives such as personalisation and site migrations, ensuring content and web solutions remain compliant, scalable, and aligned to the target-state ecosystem architecture.
- Establish reports and dashboards on omnichannel engagement and business-critical KPIs, leveraging AWS, Databricks and enterprise data platforms.
- Lead the identification, development and scaling of AI capabilities across the Digital Marketing, Content and Analytics portfolio.
- Manage vendor and platform strategy across the AI landscape, balancing near-term capability gaps against long-term strategic platform direction.
- Manage cross-functional teams and vendor partnerships to deliver new platforms and features with agility, velocity, and quality, while optimising cost and operational efficiency.
- Collaborate with sourcing and procurement teams on RFPs, vendor evaluations, contract readiness, and capability assessments.
- Facilitate stakeholder engagement and change management, ensuring successful adoption of new technologies through training, communication, business change management and post-deployment optimisation.
- Collaborate extensively with Commercial, Medical, Market Access, Legal, Compliance, and Enterprise IT teams to deliver innovative digital, data and AI solutions.
- Mentor and develop team members, fostering a culture of innovation, accountability, and continuous learning.
Requirements
- Associate's Degree and Twelve Years' Experience OR Bachelor's Degree and Ten Years' Experience OR Master's Degree and Eight Years' Experience OR PhD and Two Years' Experience.
- Extensive experience in Digital Marketing, Commercial Technology, Data & Analytics and AI-enabled solutions, ideally within pharmaceutical, life sciences, or another regulated industry.
- Strong hands-on knowledge of Salesforce Marketing Cloud, Veeva Vault PromoMats, DAM, Sitecore, AWS, Databricks and modern digital platforms.
- Demonstrated experience delivering AI/GenAI solutions in a compliant environment, including familiarity with Responsible AI and MLR/content-review workflows.
- Proven track record leading digital transformation and technology strategy in a global, matrixed, multi-market environment.
- Experience in DevOps, developing product roadmaps, and managing complex cross-functional stakeholder relationships across business and IT.
- Strong understanding of data privacy, consent management, and regulatory compliance across multiple international markets.
- Proven ability to manage Managed Service Providers and Systems Integrators, ensuring delivery quality, governance, and vendor accountability.
- Strong leadership, communication, and vendor management skills, with a focus on delivering measurable business outcomes.
- Ability to operate effectively in an environment balancing global standardisation with local market flexibility.
- Strategic product ownership and roadmap leadership.
- Stakeholder engagement and influence in a matrixed organisation.
- Vendor and commercial management.
- Compliance and governance orientation.
- Technical breadth and depth.
- Innovation and AI mindset.
- Change leadership and communication.
- People leadership.
- Comfort operating amid ambiguity, transformation, and platform transition.
Skills
- Digital Marketing
- Content Management
- Web Platforms
- Analytics
- AI
- Salesforce Marketing Cloud
- Veeva Vault PromoMats
- DAM
- Sitecore
- AWS
- Databricks
- DevOps
- Responsible AI
- MLR/content-review workflows
- Data privacy
- Consent management
- Managed Service Providers
- Systems Integrators
Location
- Foster City, California
Work Type
- Full-time
Experience Level
- Associate's Degree and Twelve Years' Experience
- Bachelor's Degree and Ten Years' Experience
- Master's Degree and Eight Years' Experience
- PhD and Two Years' Experience
Education Level
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PhD
About the Company
- Gilead Sciences, Inc. is a leading biopharmaceutical company dedicated to advancing global health through scientific innovation.
- For over three decades, Gilead has been at the forefront of developing transformative therapies for life-threatening diseases, including HIV, viral hepatitis, and cancer.
- Headquartered in Foster City, California, Gilead operates in more than 35 countries worldwide.
- We foster a collaborative and inclusive work environment where every individual is valued and empowered to contribute meaningfully.
- At Gilead, you will join a mission-driven team focused on discovering, developing, and delivering innovative therapeutics that make a real difference.
Equal Opportunity
- It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company.
- Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws).
- Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.