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About the Role
WOW! mobile boutique is seeking a Full Time Sales Associate to engage mall shoppers, follow the sales process, and provide personalized, unbiased advice. The role involves achieving business metrics, managing inventory, and completing daily operations to offer a best-in-class customer experience.
Responsibilities
- Actively engage mall shoppers and follow each step of our sales process.
- Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
- Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
- Deliver on our brand promise by offering personalized, unbiased, advice.
- Consistently achieve all key business metrics.
- Offer a best-in-class customer experience.
- Participate in documented coaching conversations.
- Responsible for inventory management receiving, signing, and securing inventory.
- Follow merchandising and daily store cleanliness standards.
- Complete daily operations tasks, such as opening & closing the kiosk.
- Complete all required training modules and tasks.
- Stay current on promotions, products, services and policies.
- Follow our policies and procedures and maintain a high level of integrity.
- Managing cash, point of sale and inventory systems.
- Available to work during mall hours (evenings and weekends) based on operational needs.
- Manage multiple priorities with a demonstrated sense of urgency.
- Ability to easily adapt to change in a fast-paced environment.
Requirements
- 32-40hr/week availability.
- Customer-facing experience in retail or hospitality using a point-of-sale system.
- Available to work during mall hours including evenings and weekends.
- Ability to lift 30-50 pounds.
- Ability to stand for extensive periods of time.
- Successful candidates will be required to participate in a background check.
Skills
- Sales process
- Client networking
- CRM tool usage
- Brand ambassadorship
- Customer service
- Inventory management
- Merchandising
- Store cleanliness
- Daily operations
- Training completion
- Product knowledge
- Policy adherence
- Integrity
- Cash management
- Point of sale systems
- Urgency management
- Adaptability
Location
- Scarborough Town Centre, Scarborough ON
Work Type
- Full time
- Onsite
Experience Level
- 32-40hr/week availability
- Wireless retail experience or commission sales experience is an asset
Salary/Compensations
- $17.95/hr + commission
Benefits
- 50% of your monthly wireless plan
- Rewards & Recognition, based on monthly and quarterly performance
- Group benefits package
- Dedicated training and coaching to help you reach your goals
About the Company
- The team at WOW! mobile boutique believes in a fair, transparent and people-first hiring process.
- WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.
- WOW! mobile boutique is certified Great Place to Work® in Canada!
- We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
- At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.
Equal Opportunity
- We are committed to providing a inclusive and equitalbe hiring expereince and encourage all qualified candidates to apply.
- WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.
- WOW ! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.