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About the Role
This role involves welcoming and assisting guests, taking orders, processing payments, and preparing food and beverage items. It also includes completing opening and closing duties, maintaining cleanliness, and ensuring equipment is properly used and cleaned.
Responsibilities
- Welcomes and assists guests.
- Takes orders and records them in the POS system.
- Collects payment from guests.
- Prepares food and beverage items.
- Completes assigned opening and closing duties.
- Cleans and maintains work areas.
- Ensures equipment is turned on/off at appropriate times.
- Cleans dishes, utensils, work areas, tables, and equipment.
- Counts bank at end of shift, completes cashier reports, resolves discrepancies, deposits receipts, and secures bank.
- Reports accidents, injuries, and unsafe work conditions.
- Follows company policies and procedures.
- Maintains a clean and professional appearance.
- Protects company assets.
- Addresses guests' service needs.
- Communicates clearly and professionally.
- Develops and maintains positive working relationships.
- Supports team goals.
- Complies with quality assurance expectations and standards.
- Stands, sits, or walks for extended periods.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance.
- Provides assistance to individuals with disabilities.
- Listens and responds positively to guest questions, concerns, and requests.
- Anticipates guests' service needs.
- Engages guests in conversation.
- Assists other associates to ensure proper coverage and prompt guest service.
- Enters and locates work-related information using computers and/or point of sale systems.
- Maintains cleanliness of work areas throughout the day.
- Follows property key policies.
- Notifies management of maintenance repair issues.
- Sets up, stocks, and maintains work areas.
- Buses and wipes down areas and tables.
- Prepares menu items following recipes.
- Follows appropriate procedures for serving alcohol.
- Retrieves assigned bank and ensures accuracy of contracted monies.
- Obtains change required for expected business level.
- Keeps bank secure at all times.
- Transports bank to/from assigned workstation.
- Processes all payment methods in accordance with accounting procedures and policies.
- Follows property control audit standards and cash handling procedures.
- Records transactions in POS system at the time of order.
- Sets up and organizes cashier workstation with designated supplies, forms, and resource materials.
- Maintains cleanliness of workstation at all times.
Requirements
- No related work experience is required.
- No supervisory experience is required.
Skills
- Attention to customer service
- Professional and pleasant personality
- Flexible schedule including evenings, weekends, and holidays
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma/G.E.D. equivalent
Salary/Compensations
- $24.00 per hour
About the Company
- Marriott Vacations Worldwide is committed to hiring a diverse workforce and sustaining an inclusive culture.
Equal Opportunity
- Marriott Vacations Worldwide is an equal opportunity employer.