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About the Role
The Business Consultant provides expertise and analysis in the development, design, implementation, review, and continuous improvement of business processes and procedures to support effective customer service outcomes. The role works closely with stakeholders to identify business needs, develop practical solutions, and support the adoption and effective use of business intelligence products, services, and systems.
Responsibilities
- Develop, design, implement, review, and continuously improve business processes and procedures.
- Work closely with stakeholders to identify business needs.
- Develop practical solutions for business needs.
- Support the adoption and effective use of business intelligence products, services, and systems.
Requirements
- Strong analytical skills.
- Strong communication skills.
- Strong stakeholder engagement skills.
- Ability to translate business requirements into effective and sustainable solutions.
- Experience in the design, development, and delivery of adult learning programs is highly desirable.
- Knowledge of learning needs analysis, instructional design, content development, program delivery, and the continuous improvement of learning and development products will be advantageous.
- Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
- Must undergo a rigorous National Police (criminal history) Check.
- Must obtain and maintain a Security Clearance as determined by the NSW Police Force.
Skills
- Analytical skills
- Communication skills
- Stakeholder engagement skills
- Business process development
- Business process design
- Business process implementation
- Business process review
- Business process improvement
- Customer service outcomes
- Needs analysis
- Solution development
- Business intelligence products
- Business intelligence services
- Business intelligence systems
- Adult learning program design
- Adult learning program development
- Adult learning program delivery
- Learning needs analysis
- Instructional design
- Content development
- Program delivery
- Learning and development product improvement
Location
- Sydney Olympic Park
Work Type
- Ongoing
- Full-Time
Salary/Compensations
- competitive salary
Benefits
- Flexible work options
- Opportunity to purchase leave
- Annual leave loading
- Corporate wellbeing programs including seminars and the Fitness Passport
- Free annual influenza vaccination
- Salary packaging options via superannuation contributions or a novated vehicle lease
- Convenient location for public transport and to shops etc
About the Company
- The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
Equal Opportunity
- At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
- We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
- If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
- If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au
- If you are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au