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About the Role
Reliant Credit Union seeks a Desktop Support Administrator responsible for end-user support and maintenance of the Credit Union’s desktop computing environment, including installing, diagnosing, repairing, maintaining, and upgrading all desktop computer hardware and equipment to ensure optimal performance.
Responsibilities
- Provide technical support to staff to resolve operational problems quickly without significant interruption.
- Ensure the security of computer systems including desktops, laptops, printers, and related systems, assisting in keeping the environment virus-free.
- Perform operating system and application upgrades, including Operating Systems, Windows Applications, and Credit Union third-party applications.
- Maintain inventory of all computer assets and software licensing.
- Maintain a patch management program for security patches and software upgrades to desktop environments.
- Maintain Active Directory logins, login security, and authorization levels for other applications under the technical direction of the Systems Administrator.
Requirements
- Two years of related work experience.
- Ability to analyze and problem-solve to identify and resolve system issues.
- Ability to communicate effectively with vendors and co-workers, translating technical information clearly and tactfully.
- Interpersonal skills to coordinate work with other departments.
- Ability to prioritize projects and meet deadlines; adept at planning and scheduling work.
- Candidates considered for hire are subject to credit and other employment reference checks.
Skills
- A+
- Security +
- Network+
Location
- Sodus, New York
Work Type
- Remote flexibility with in-person presence expected
- Monday - Friday
- Flexible to meet business needs
Experience Level
- Two years of related work experience
Education Level
- Associates degree in computer science desired
- Industry certifications beneficial
Benefits
- 401k retirement plan with up to 7% match
- Paid time off including vacation, sick, wellness, federal holidays and your birthday
- Affordable Insurances (medical, dental, vision, life) for as little as $5 a month
- Branded Apparel
About the Company
- Reliant Credit Union is ranked one of Rochester's top mid-sized workplaces eight years in a row.
Equal Opportunity
- Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer.
- If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com