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About the Role

Mercedes-Benz of Austin is seeking a motivated and detail-oriented Finance Manager to join their team. The role is crucial in securing sales and ensuring vehicle delivery while protecting gross profit and establishing strong lender relations.

Responsibilities

Protects gross profit by arranging financing that does not impact selling margins.
Establishes lender relations to strengthen customer loyalty.
Generates additional income through the sale of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
Maintains control of all sales paperwork until submission to the general office.
Responsible for all vehicle sale paperwork, including customer signatures, payoff, and insurance information.
Converts cash deals to finance.
Establishes and maintains good working relationships with finance sources, including the manufacturer.
Processes finance and lease deals accurately and fairly through financial sources to secure approval.
Conducts business ethically and professionally.
Processes all federal, state, and dealer paperwork related to vehicle transactions.
Understands and complies with federal, state, and local regulations affecting vehicle and finance departments.
Completes necessary paperwork for vehicle sales and leases in a timely and efficient manner.
Verifies all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
Acquires and maintains a current state insurance license and completes continuing credit insurance education.
Provides customers with a complete explanation of manufacturer and dealership service procedures and policies.
Manages the alternative finance source program to ensure multiple sources are available.
Seeks insurance companies for insurance paper and maintains insurance files.
Sets up and monitors a program to ensure 100% turnover to the finance department.
Provides sales staff and managers with continuous updates on finance and lease programs.
Trains sales staff on the benefits of financing, insurance, and extended service programs.
Works with sales managers to ensure reasonable profit on every sale.
Coordinates finance forecasting with sales department forecasting for desired penetration and income levels.
Ensures all contracts are funded in a timely manner.
Manages and reviews contracts in transit daily.
Answers customer calls regarding cancellations and trade-ins.
Responds to lender calls regarding delayed funding.
Addresses accounting calls related to chargebacks and deal adjustments.
Responsible for collecting, verifying, and receipting all down payments.
Responsible for issuing and tracking all new license plates and transfers.
Conducts all regulatory checks, including OFAC, red flags, and fraud prevention.
Ensures collection of all finance and insurance fees.
Attends manager meetings.
Handles all rate quotations.
Develops and monitors customer interaction guidelines to ensure maximum customer satisfaction.

Requirements

Minimum 3 years of experience as a full-time automotive finance manager.
Highline experience is preferred but not mandatory.
Proven track record as a top-performing finance manager.
Prior experience and familiarity with CDK, dealertrack, CUDL, Darwin, and E-contracting.
Maintains an adequate and current supply of all required contracts and paperwork.
Maintains a professional appearance.
Maintains a clean and professional work environment.
Must hold a valid driver's license for at least 1 year.
Must be at least 18 years of age.
Possesses product knowledge, professionalism, and empathy.
Strong communication skills are essential for team-building.
Ability to perform each essential duty satisfactorily.
Must be willing to work Monday - Friday between 8:30 AM and 9:00 PM.
Must be willing to work Saturdays from 9:00 AM to 8:00 PM.

Skills

Customer service
Detail-oriented
Financing
Lender relations
Sales
Credit insurance sales
Vehicle service contracts sales
GAP coverage sales
Maintenance plan sales
Paperwork management
Deal processing
Regulatory compliance
Insurance licensing
Communication
Team-building
Forecasting
Contract funding
Down payment collection
License plate processing
Regulatory checks (OFAC, red flags, fraud prevention)
Rate quotation
Customer satisfaction development

Location

Austin, TX

Work Type

Full Time
Onsite

Experience Level

Minimum 3 years experience

Salary/Compensations

Commission based

Benefits

Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year
5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods
Paid Holidays (Thanksgiving, Christmas & New Years)
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners for Special Occasions
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages
Voluntary Vision plan
Pet Insurance
Legal Shield
$200 Donation to Charity of Your Choice with Approval

About the Company

CAG is proud to be an equal opportunity employer.
We are committed to building a diverse, equal, and inclusive workplace.
Our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act.

Equal Opportunity

CAG is proud to be an equal opportunity employer.
We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.