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About the Role
Outset is seeking a highly organized, candidate-focused Recruiting Operations Specialist to enhance the efficiency, thoughtfulness, and scalability of hiring processes. This role involves managing day-to-day recruiting operations and providing hands-on support for various recruiting events, ensuring seamless candidate experiences.
Responsibilities
- Maintain accurate candidate, requisition, interview, and hiring-process data in the applicant tracking system (ATS).
- Set up and maintain job postings, interview plans, candidate communications, offer documentation, and recruiting templates.
- Monitor recruiting workflows and proactively follow up on missing interview feedback, delayed approvals, incomplete scorecards, and candidate-status updates.
- Support recruiters and hiring managers with scheduling, system questions, process guidance, and administrative needs.
- Assist with basic recruiting reporting, including pipeline activity, interview volume, candidate sources, time in stage, hiring progress, and event outcomes.
- Help maintain recruiting documentation, process guides, FAQ materials, interviewer resources, and candidate communication templates.
- Identify recurring process gaps or manual work and recommend practical improvements.
- Coordinate logistics for recruiting events, including career fairs, university recruiting, networking events, hiring events, interview days, open houses, and virtual events.
- Manage event timelines, registration, vendor communication, venue or virtual-platform details, materials, attendee lists, candidate follow-up, and post-event reporting.
- Partner with recruiters, hiring managers, employee volunteers, marketing, and external partners to ensure events are well organized and on brand.
- Prepare event materials such as signage, candidate information, talking points, swag, job collateral, interview schedules, and follow-up communication.
- Support employee volunteers and event attendees by providing clear schedules, expectations, training materials, and day-of coordination.
- Help capture, organize, and track leads and candidate information from events in Ashby.
- Ensure timely follow-up with prospective candidates after events and help measure event effectiveness.
- Support continuous improvement by collecting feedback and identifying ways to improve turnout, candidate experience, conversion, and operational execution.
Requirements
- 2+ years of experience in recruiting operations, event coordination, or a related role.
- Experience coordinating multiple schedules, stakeholders, deadlines, or events in a fast-paced environment.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage competing priorities, solve problems quickly, and remain calm when plans change.
- Comfort using spreadsheets, calendar tools, video-conferencing platforms, and collaboration tools: Google Workspace, Slack, and Ashby.
- Ability to handle confidential candidate and employee information with care and discretion.
- Willingness to support occasional early-morning, evening, or travel requirements related to recruiting events, if applicable.
Skills
- Applicant Tracking System (ATS) management
- Job posting setup
- Interview plan creation
- Candidate communication
- Offer documentation
- Recruiting template management
- Recruiting workflow monitoring
- Recruiting reporting
- Process documentation
- Event logistics coordination
- Vendor communication
- Virtual platform management
- Spreadsheet proficiency
- Calendar tool proficiency
- Video-conferencing platform proficiency
- Google Workspace
- Slack
- Ashby
Experience Level
- 2+ years of experience
About the Company
- Outset invented AI-powered user interviews, used by global brands like Hubspot, Microsoft, Uber, and Nestle to gain deep qualitative insights at speed and scale.
- The research industry is a massive (>$140B and growing) market ripe for disruption.
- Outset is backed by top Silicon Valley investors, raising a $30M Series B in December 2025.
- The company experienced an 8x business growth as enterprise customers adopt their AI-moderated research.
- Outset is a tight-knit team serving some of the world's largest enterprises.