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About the Role
The Sales Pro is a self-motivated, customer-centric representative responsible for promoting NAPA's product line and expanding business with new and existing customers. This role focuses on selling, finding and winning new customers, closing deals, and sustaining customer relationships.
Responsibilities
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
Requirements
- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
- Valid Driver’s License
- Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
- Clear speaking and attentive listening skills
- Set expectations, meet commitments, track results, and manage accountability
- Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.
Skills
- Selling
- Customer relationship management
- Sales development
- Communication
- Presentation skills
- Problem-solving
- Customer service
Location
- Local
Work Type
- Full-time
Experience Level
- 2+ years of experience in a customer focused role
Education Level
- Bachelor's Degree
Salary/Compensations
- $54,750.00
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
About the Company
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Equal Opportunity
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.