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About the Role
Legl is building the operating system for modern legal services, helping law firms and regulated businesses replace manual workflows with intelligent software. Our mission is to help regulated firms grow faster, run more profitably, manage risk intelligently, and deliver great client experiences. We are backed by leading European VCs and are scaling quickly.
Responsibilities
- Run customer launches end to end, from contract to live usage.
- Drive customer adoption and growth through expansion, upsell, and cross-sell motions.
- Lead change management within client firms to modernize their processes.
- Provide Go-To-Market and Product feedback based on customer insights.
Requirements
- Experience running customer launches or implementations for a B2B SaaS product.
- Proven ability to carry a number (expansion, net revenue retention, etc.) and navigate commercial conversations.
- Experience driving genuine change management within client organizations.
- Comfort with the agile nature of an early-stage scale-up, navigating ambiguity and iterating quickly.
Skills
- Customer onboarding
- Customer adoption
- Customer advocacy
- Change management
- Go-to-market strategy
- Product feedback
- Commercial negotiation
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Legl is building the operating system for modern legal services.
- We help law firms and regulated businesses replace manual, fragmented workflows with intelligent software from client onboarding and compliance to payments, risk, and reporting.
- We’re backed by leading European VCs, scaling quickly, partnered with over 600 law firms including 50 of the UK’s top 200, launched in the UK and Australia - and entering our next phase of growth.