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About the Role
As a Massage Therapist at Soho House, you will deliver exceptional, personalized massage treatments to support member and guest wellbeing. You will contribute to a serene environment within the club’s wellness facilities, ensuring high levels of care, professionalism, and discretion. You will collaborate with the spa and wellness team to uphold service excellence and promote holistic health.
Responsibilities
- Perform a wide range of massage treatments to the relevant standard at Soho House.
- Conduct detailed consultations prior to treatment to understand medical history, preferences, and desired outcomes.
- Create a calming and professional treatment environment, ensuring consistent comfort, cleanliness, and discretion.
- Provide expert aftercare advice and recommend relevant wellness or skincare products.
- Maintain accurate treatment records in accordance with club standards and health regulations.
- Manage schedules professionally and ensure treatments start and finish on time.
- Uphold the highest hygiene and sanitation standards in treatment rooms, equipment, and product usage.
- Work collaboratively with other spa team members to maintain a positive and seamless guest experience.
- Stay up to date with the latest industry techniques and treatments to continually enhance the wellness offering.
Requirements
- Minimum 2–3 years’ experience in a luxury spa, wellness centre, or hospitality setting.
- Excellent interpersonal and communication skills.
- Impeccable personal presentation and a calm, reassuring manner.
- Commitment to client confidentiality, care, and holistic wellbeing.
- Flexible availability, including evenings and weekends.
- Must be over the age of 18.
- Must be able to seize, grasp, turn and hold objects by hand.
- Able to work on your feet for at least 8 hours.
- Occasionally kneel, bend, crouch and climb as required.
Skills
- Massage Therapy
- Deep Tissue Massage
- Complementary therapies
- Wellness software or booking systems
- Premium spa and skincare brands
Location
- UK
Work Type
- Full-time
Experience Level
- Up to 2 years’ experience in a busy high-profile venue
- Minimum 2–3 years’ experience in a luxury spa, wellness centre, or hospitality setting
Education Level
- NVQ Level 3 or equivalent in Massage Therapy
- Level 4 Deep Tissue Massage desirable
Salary/Compensations
- £14—£14 GBP
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Global benefits and perks.
- Training to develop the technical and managerial skills necessary to enhance your career.
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.